Leading unit with ~20+ persons at Product Development Unit OSS and then renamed Network Management Engineering at Ireland. During 2021-2023 my main responsibility was to provide line & operational support towards Solution Programs around Orchestration, SMO and Ericsson Intelligent Automation Platform (EIAP) related solutions. Currently I am responsible for Global Tier2 support governance for Orchestration & Global System Integration HelpDesk with Ericsson Network Management products. On top of this I am also line responsible for Release Managers for NM Products. Received Ericsson Key Contributor award for 2022 performance.

Interim position to facilitate smooth transition during DGS2.0 reorg before joining the Engineering unit.E2E responsible for Digital Services (Core, Cloud, OSS, BSS) technical presales and service delivery for KAM unit Sweden Finland & Baltics customers at Finland.• Overall responsible and accountable for solution & services pre-sales and delivery• Project P&L responsibility• Managin project portfolio• Securing project staffing from own team and remote delivery units• Line manager for local team of delivery engineers and project managers & program directors

Heading unit which is responsible of the technical pre-sales and delivery of the Digital Business Solutions (OSS & BSS) for customers in Finland and Baltics. Responsible for the delivery strategy (mix, blended rate etc) and adherence to agreed project objectives. Part of the direct sales engagements, staffing (local&offshore), governance and internal & external steering groups for all ongoing projects/programs. Full operative & legal line management responsibility of 20 Solution Architects and Integration Engineers located in Finland & Baltics and operational lead for the multiple Global offshoring partners.Received Ericsson Key Contributor award for 2019 & 2020 and Impact award for 2019 performance.

Heading Network Management Expert Unit at Solution Area OSS under Business Area Digital Services.Overall responsibility of the services delivered around OSS Network Management area - mainly with Ericsson Network Manager (ENM) product. Responsible of the Global ENM presales support, services asset portfolio, serviceability improvements, product pre-integration asset development, delivery process improvements, key customer project solution delivery and knowledge sharing activities towards other service delivery orgs within Ericsson. Full operational and legal lead of the Global delivery unit consisting Solution Architects and Integration Engineers around the Globe. Part of the Global OSS Service Delivery LT.

Head of OSS Domain Management sub-domain in BUGS Global Competence Hub and since July 2016 in the new Services Expertise Unit within Business Unit IT & Cloud Services (BICS).Overall responsibility of the Network Management subdomain with focus on Mobile OSS portfolio and services Globally. Global ENM presales support, services asset portfolio, serviceability improvements and delivery support for key customers. Expanded the team from 18 to 57 persons. At largest state Operative management responsibility of 57 & legal line management responsibility of 35+ Solution Architects and Integration Engineers located in multiple countries. Received Ericsson Key Contributor award for 2014 and 2015 performance.

Unit Manager at Competence Domain OSS in Region Northern Europe & Central Asia (RECA). Main focus on Network Element Management integrations.

Section Manager at Competence Domain OSS @ Region Northern Europe & Central Asia @ Ericsson

Delivery manager at Ericsson's Global Service Delivery towards Market Unit North Western Europe (UK+Ireland), Market Unit North Europe (Benelux, Germany, Switzerland), Vodafone Global Customer Account and Global Customer Support Office for Customer Support related services. Main escalation point towards Global Support.

Delivery manager at Ericsson's Global Service Delivery towards Market Unit North Western Europe (UK+Ireland) and Vodafone Global Customer Account for Customer Support and Network Deployment & Integration related services.

Responsible of Recovery Leadership in Global Support. Responsible of all emergencies escalated to Global Support, emergency handling improvements, training, certification, coaching & mentoring of Recovery Leaders. Accountable of the timely restoration of all emergency situations escalated to Global 2nd line Support.

Integration engineer working Global projects with Ericsson OSS-RC related services.

Integration Engineer with Ericsson GSM OSS and OSS-RC related projects. Wide project experience with different countries & customers.