Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, DHCP, and Configuring firewalls, routing, and switching to maximize network efficiency and securityDesigning and implementing new network solutions and/or improving the efficiency of current networks Procuring network equipment and managing subcontractors involved with network installationaximizing network performance through ongoing monitoring, troubleshooting, Arranging scheduled upgrades, Investigating faults in the network, and Updating network equipment to the latest firmware release

Establishing VPN, LAN, WAN and DMZ specifications by conferring with users; analysing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.Improving the networks by monitoring and evaluating network performance issues including availability, utilization, throughput and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.Securing the networks by developing and implementing network access, monitoring, controlling, and evaluation systems; maintaining documentation.Administering servers, virtual servers, NAS, SAN, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.Maintaining network facilities in all machines, such as drivers and settings of personal devices and printers.Maintaining network servers such as file servers, VPN Gateways and intrusion detection systems.Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Maintaining inventory of equipment and parts as well as documentation of configurations, standards and vendor activities.Protecting organizational value by keeping information confidential.Accomplishing organization goals by accepting ownership of tasks and requests; exploring opportunities to add value to job accomplishments.

Assisted in the maintenance of computer hardware and software systems on the network including the maintenance and monitoring of active data network or converged infrastructure and related network equipment.Assisted with PC Administration in all levels of hardware and software support as needed, includes service desk support by answering calls, email and in person user assistance, including but not limited to PC & laptop, printers, scanners, and mobile devices.Worked with the technical team to provide support to key strategic projects and work assignments in the Infrastructure group.Created and implemented policies in order to comply with partners requirements.Helped to perform a cutover of the existing network to a cloud-based network.Built and installed a high-performance network for 2 new buildings including over 30 access units, ethernet cabling and all necessary hardware.

Installation & configuration of a company’s computer hardware operating systems and applications.Maintenance and monitoring of computer networks and systems.Logging the queries of customers and employees.Analysis of call logs in order to discover any underlying issues or trends.Diagnosing and solving hardware or software faults.Testing and evaluating new technology.Responding to call-outs in a timely fashion.Following instructions, either written or in diagram form, in order to set up a system or fix a fault.

Check the client report about the ADSL Service and fix the problem .Check with the client if the service is working with him and close his report in a system or not and Send the technicians to the site to fix the problem.Explain to the client about our latest offers and marketing the newest modems.

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone.Write training manuals.Train computer users.Maintain daily performance of computer systems.

study the network and computer needs of organization or establishment and recommend system to senior staffInstall computers, printers, wireless or other network connections and applicationsAssist with data back-upsUpgrade and repair computer systems, hardware drivers and applicationsAnswer questions from staffMonitor performance of systems and advise senior administrators of problems, defects or potential security breachesManage users’ access to network and permissions by users to change their computers or systemTrain employees and volunteers on use of computers, applications and networkLocate sources and causes of data breach, server or network crashes and computer virusesRemove computer viruses, spyware and other malicious applications from computers or systems