Karim Devji Email & Phone Number

British Columbia, Canada

Supervise and manage dispatch clerks in depot. Collaborate with Transit Supervisors to deliver efficient service. Manage day to day Operational issues/requirements with Operations Supervisors. Manage assigned budgets and collaborate with senior manager to provide input in Operating budget. Develop and maintain working relationships with various internal departments (i.e., safety, maintenance, training, scheduling, planning, depot standards, labour relations, TComm and security).… Show more Supervise and manage dispatch clerks in depot. Collaborate with Transit Supervisors to deliver efficient service. Manage day to day Operational issues/requirements with Operations Supervisors. Manage assigned budgets and collaborate with senior manager to provide input in Operating budget. Develop and maintain working relationships with various internal departments (i.e., safety, maintenance, training, scheduling, planning, depot standards, labour relations, TComm and security). Maintain working relationships with Unions to ensure adherence to operating procedures. Manage the cost of delivering service. Coordinate local sign-ups. Participate in special projects and committees related to operations. Collaborate with senior managers and the director in the strategic planning of Hamilton operations. Show less

British Columbia, Canada

Managed the Operational delivery of Service in the Lower Mainland at various Community Shuttle depots. Provided guidance and support to Operations Supervisors and overseeing their supervision of Transit Operators. Managed and supervised other unionized and non-unionized staff. Defined the role of dispatch to bring efficiency gains in daily operations. Assisted the Director to prepare, forecast and monitor the budget. Made recommendations on Service Plan changes and providing… Show more Managed the Operational delivery of Service in the Lower Mainland at various Community Shuttle depots. Provided guidance and support to Operations Supervisors and overseeing their supervision of Transit Operators. Managed and supervised other unionized and non-unionized staff. Defined the role of dispatch to bring efficiency gains in daily operations. Assisted the Director to prepare, forecast and monitor the budget. Made recommendations on Service Plan changes and providing input on scheduling and related matters. Ensured adherence to the corporate policies and collective agreements. Worked with different bargaining units to promote positive labour environment and a safe, harassment free workplace. Worked with Labour Relations to adjudicate second stage grievances. Ensured consistencies of management decisions in each centre by discussing issues with other Operations Managers and Operations Supervisors. Helped coordinate sign-ups and introduce paperless sign ups.Liaised with Security and Safety departments to ensure the safety of employees and passengers. Participated in special projects and in the strategic planning of the department. Increased service efficiency by introducing LMS training for routes by having route videos on MyCMBC. Updated the Community Shuttle dispatch manual to reflect updated and ever-changing work rules and practices.Helped plan for Community Shuttle stand alone depot in the future.Managed Casual pool to bring efficiencies by setting and implementing definite expectations. Participated in the procurement of fleet. Enhanced internal departmental understanding of Community Shuttle services. Show less

British Columbia, Canada

Supervised transit operators. Monitored employee absenteeism. Investigated incidents, including WCB incidents and accidents. Reviewed and corrected policy infractions. Participated in special projects and committees related to operations. Administered company policy in a consistent and equitable manner. Responded to passenger complaints and follow-up with appropriate action. Adjudicated first stage grievances. Chairperson for Service Review. Attendance… Show more Supervised transit operators. Monitored employee absenteeism. Investigated incidents, including WCB incidents and accidents. Reviewed and corrected policy infractions. Participated in special projects and committees related to operations. Administered company policy in a consistent and equitable manner. Responded to passenger complaints and follow-up with appropriate action. Adjudicated first stage grievances. Chairperson for Service Review. Attendance Management Program Lead. Served as depot liaison. Served as Transit Supervisor liaison. Served as Operations representative for Operations presentations to new Operators. Show less

British Columbia, Canada

Managed the Operational delivery of Service in the Lower Mainland at various Community Shuttle depots. Provided guidance and support to the Supervisors of Service Delivery and oversaw their supervision of Transit Operators. Managed and supervised other unionized and non-unionized staff. Assisted the Director to prepare, forecast and monitor the budget. Made recommendations on Service Plan changes and provided input on scheduling and related matters. Ensured adherence to the… Show more Managed the Operational delivery of Service in the Lower Mainland at various Community Shuttle depots. Provided guidance and support to the Supervisors of Service Delivery and oversaw their supervision of Transit Operators. Managed and supervised other unionized and non-unionized staff. Assisted the Director to prepare, forecast and monitor the budget. Made recommendations on Service Plan changes and provided input on scheduling and related matters. Ensured adherence to the corporate policies and collective agreements. Worked with the Labour Relations staff to develop a positive labour relations environment and a safe, harassment free workplace. Adjudicated second stage grievances. Ensured consistencies of management decisions in each centre by discussing issues with other Managers of Service Delivery. Helped coordinate sign-ups. Liaised with Security and Safety departments to ensure the safety of employees and passengers. Participated in special projects and in the strategic planning of the department. Initiated the opening of Oakridge Transit Centre as a stand alone Community Shuttle depot. Show less

British Columbia, Canada

Supervised Depot Work Leaders and Clerks. Managed and assisted Transit Supervisors.Managed day to day Operational issues/requirements with Operations Supervisors.Managed assigned budgets and providing input in Operating budget. Developed and maintained working relationships with internal departments.Maintained working relationships with Unions to ensure adherence to operating procedures. Managed the cost of Service. Coordinated local sign-ups. Participated in… Show more Supervised Depot Work Leaders and Clerks. Managed and assisted Transit Supervisors.Managed day to day Operational issues/requirements with Operations Supervisors.Managed assigned budgets and providing input in Operating budget. Developed and maintained working relationships with internal departments.Maintained working relationships with Unions to ensure adherence to operating procedures. Managed the cost of Service. Coordinated local sign-ups. Participated in special projects and committees related to operations.Managed the daily Operations in the absence of the Manager.Managed the closing of Oakridge Transit centre in September 2006.Helped open Vancouver Transit centre in September 2006. Show less

Supervised transit operators. Monitored employee absenteeism. Investigated incidents, including WCB incidents and accidents.Reviewed and corrected policy infractions.Participated in special projects and committees related to operations. Administered company policy in a consistent and equitable manner.Responded to passenger complaints and follow-up with appropriate action.Adjudicated first stage grievances. Served as Chairperson for Service Review.Served as… Show more Supervised transit operators. Monitored employee absenteeism. Investigated incidents, including WCB incidents and accidents.Reviewed and corrected policy infractions.Participated in special projects and committees related to operations. Administered company policy in a consistent and equitable manner.Responded to passenger complaints and follow-up with appropriate action.Adjudicated first stage grievances. Served as Chairperson for Service Review.Served as Operations representative for Operations presentation to new Operators. Show less

British Columbia, Canada

Supervised Transit Operators. Engaged in providing scheduled and non-scheduled service within the centre’s designated area. Administered company policy in a consistent and equitable manner.Responded to passenger complaints and taking appropriate follow-up action.

British Columbia, Canada

Prepared the bus and make sure it is safe for the route.Got passengers to their destination in a safe and comfortable manner.Helped passengers with route information when required.