Karim Jottar Email & Phone Number

Vancouver, British Columbia, Canada

Goal-driven Sales Representative with expertise in account management, lead qualification, and follow-up using CRM tools. Proficient in price negotiation, upselling, product sourcing, and consistently meeting daily sales targets. Proven record of driving new business while nurturing and expanding existing accounts.• Acquired new accounts.• Consistently met daily sales target by following up on existing accounts and cold-calling new prospects.• Qualified and followed up on leads sourced from Google Ads and HubSpot.• Achieved daily sales goals by efficiently managing customer orders and fulfillment through CRM.• Maintained high customer satisfaction by sourcing alternative suppliers for out-of-stock or uncommon products.• Built rapport and identified customer pain points through strategic cold calling to secure new accounts.

Ciudad De México Y Alrededores, México

Primary contact for major clients in the Peroxides and Sodium carbonate derivatives markets. Responsible for fostering and maintaining customer relationships, managing sales agreements, and ensuring effective logistics coordination and material forecasting.• Succeeded in renewing four 6-figure-digit contracts with existing customers.• Responsible for managing a 22 million USD portfolio.• Led 9 kick-off projects through effective lead follow-up, management, and teamwork.• Maximized revenue and customer retention by playing a pivotal role in shaping successful negotiation strategies.• Maintained a customer portfolio by accurately achieving outcomes and adapting to unforeseen events.• Implemented a revenue-based priority scale for customer retention, leveraging data from SAP and Salesforce.

Mexico City Area, Mexico

Planned and coordinated import processes for materials, supplies, and machinery as the logistics coordinator for the sodium cyanide plant project.• Coordinated the import of materials for the construction of a Sodium Cyanide plant through effective communication and data presentation.• Negotiated transportation arrangements with freight forwarders and secured terms with customs brokers and government authorities to ensure timely shipments.• Managed purchase orders and obtained governmental paperwork approvals for import processes.

Master Of Business Administration - Mba, Vancouver, Canada

Completed a rigorous MBA program with a focus on Business Analytics. Acquired expertise in leveraging data for strategic decision-making.

Student Exchange International Business, Münster, Germany

B. Foreign Trade, Hidalgo, Mexico