Karim Labib Email and Phone Number

Develop a customer service policy for an entire organization by the hiring (nomination, andselection) of new engineers.- Leading, managing, training and developing a team of maintenance/service engineers.- Handling face-to-face enquiries from customers, and providing help/advice and practicalsolutions in the Plastic, Packaging, PET stretch blowing, Pharmaceutical, Oil, and Foodindustries.- Successfully managed in 2013 to provide professional and paid service… Show more Develop a customer service policy for an entire organization by the hiring (nomination, andselection) of new engineers.- Leading, managing, training and developing a team of maintenance/service engineers.- Handling face-to-face enquiries from customers, and providing help/advice and practicalsolutions in the Plastic, Packaging, PET stretch blowing, Pharmaceutical, Oil, and Foodindustries.- Successfully managed in 2013 to provide professional and paid service for both customers,and suppliers locally & outside Egypt (by outsourcing our service engineers).- Responsible for spare parts inquiries, selection and orders covering the Egyptian market which includes also the Middle East / GCC countries through our JED office.-In addition (finally) handling of Projects in the relative industries. Show less