Karim Sayed Email & Phone Number
Who is Karim Sayed? Overview
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Karim Sayed is listed as Director of Revenue Management at Radisson Blu Hotel and Convention center Riyadh Minhal, based in Riyadh, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Karim Sayed.
Karim Sayed previously worked as Director of Revenue Management at Crowne Plaza Riyadh Minhal and Revenue Manager at Crowne Plaza Riyadh Minhal. Karim Sayed holds Bachelor'S Degree, Hotel Managment from Helwan University Cairo.
Email format at Radisson Blu Hotel and Convention center Riyadh Minhal
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About Karim Sayed
- Experienced hotel industry executive with over several years in the Front Office and Revenue Department - Experience in different international brands such as IHG and Marriott International Joined Hospitality industury since June 2007 as Front Desk Agent it Intercontinental Cairo City stars then Promoted to Front Office Supervisor at July 2009 then Moved to Renaissance Cairo Mirage city ( Mariott) opening team Returned back to IHG on Feb 2013 as i Joined Crowne Plaza Riyadh Minhal as Guest Relations Manager then Promoted to Revenue Manager on Oct 2019 after Achieving highest resaults on RMEC training in Crowne Plaza Dead Sea Jordan
Listed skills include Hotels, Hospitality, Receptionist Duties, Food And Beverage, and 11 others.
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Karim Sayed work experience
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Director Of Revenue Management
Revenue Manager
Assistant Front Office Manager Crowne Plaza Riyadh Minhal
Duty Manager
1. Deal with all guest queries and complaints, ensure that they are dealt with accordingly and gain optimum guest satisfaction. Ensures VIPs and IHG Rewards Members receive special attention.2. Demonstrate service attributes in accordance with industry expectations and company standards.3. Monitors HeartBeat results, mystery audits and implements action plans to improve results.4. Ensure maximum team involvement in the HeartBeat program in order to obtain higher results5. Take responsibility to rectify hazardous situations, reporting major areas of concern to your General Manager or designate6. Ensure all security incidents, accidents and near misses are logged investigated and rectified to prevent future catastrophes7. Monitors the enrollment and correct handling and updating of IHG Reward Club Membership in Loyalty Connect and Opera.8. Ensure that the handover procedures are followed in the transferring of all relevant information on a daily basis
Front Desk Manager
1. One of Pre-opening team for 5 months2. Deal with all guest queries and complaints, ensure that they are dealt with accordingly and gain optimum guest satisfaction Conducting training sessions for all FO team3. Interviewing new comers4. Demonstrate service attributes in accordance with industry expectations and company standards5. Take responsibility to rectify hazardous situations, reporting major areas of concern
Front Office Supervisor
1. Handling check-in and check-out2. Handling discrepancy report3. Handling safe box4. Handling light luggage report5. Handling guest complaints & requests6. Handling rate check report7. Handling groups and their complimentary and free policy8. Handling room blockings 9. Maintain a sales attitude all the time to maximize the hotel revenue10. Handling room reservation 11. Fully aware of the hotel product knowledge especially in regards to the hotel loyalty program July 2009Front Desk Supervisor Duties and responsibility1. Handling Guest complaints2. Handling VIPs arrivals and talking care for their requests3. Handling all accounting issues related to front desk4. Covering reservation department after their working hours5. Leading my team to achieve out monthly target in Upselling and loyalty memberships cards6. Fully aware for system down procedures
Karim Sayed education
Frequently asked questions about Karim Sayed
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What company does Karim Sayed work for?
Karim Sayed works for Radisson Blu Hotel and Convention center Riyadh Minhal.
What is Karim Sayed's role at Radisson Blu Hotel and Convention center Riyadh Minhal?
Karim Sayed is listed as Director of Revenue Management at Radisson Blu Hotel and Convention center Riyadh Minhal.
Where is Karim Sayed based?
Karim Sayed is based in Riyadh, Saudi Arabia while working with Radisson Blu Hotel and Convention center Riyadh Minhal.
What companies has Karim Sayed worked for?
Karim Sayed has worked for Radisson Blu Hotel And Convention Center Riyadh Minhal, Crowne Plaza Riyadh Minhal, Ihg, Ihg - Intercontinental Hotels Group, and Marriott International.
How can I contact Karim Sayed?
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What schools did Karim Sayed attend?
Karim Sayed holds Bachelor'S Degree, Hotel Managment from Helwan University Cairo.
What skills is Karim Sayed known for?
Karim Sayed is listed with skills including Hotels, Hospitality, Receptionist Duties, Food And Beverage, Pre Opening, Front Office, Yield Management, and Tourism.
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