Karim Serhane Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

1. Sales target achievement- Consistently achieving sales target by using advanced sales techniques and product knowledge.Selling and up-selling.2. Product Knowledge- Demonstrate an in-depth knowledge of brands and products, instilling confidence in customers.3. Customer Relationship Building- Build and maintain customer relationships in order to build strong loyalty and increased repeat business.4. Customer Queries Handling- about products, prices, availability, product uses and services.5. Exceeding Customer Expectations- proactively communicated with customers to surpass customer expectations.6. Product Advisory Role- Advise customers on product ranges best suited to their needs.

Abu Dhabi Emirate, United Arab Emirates

1. Sales target achievement- surpassing sales targets through the strategic application of advanced sales techniques and in-depth product knowledge.2. Monthly Sales Reporting- prepared and delivered comprehensive monthly sales reports, offering valuable insights into sales performance and actively contributing to informed strategic decision-making processes.

Abu Dhabi Emirate, United Arab Emirates

1. Sales Target Achievement- successfully achieving monthly and quarterly sales targets, demonstrating a proactive and results- driven approach.2. Product Knowledge- developed an in-depth understanding of various perfume brands, fragrance families, and notes, enhancing the ability to guide customers in their selections.3. Customer Feedback Handling- Effectively addressed customer feedback and concerns, turning potential issues into opportunities for improved service and customer satisfaction.4. Monthly Sales Reporting- Compiled and submitted monthly sales reports, providing insights into sales performance contributing to strategic decision-making.

Abu Dhabi Emirate, United Arab Emirates

1. Team Leadership- Support the Store Manager in leading and motivating the sales team to achieve individual and collective sales goals and act as a mentor for junior sales associates, providing guidance and sharing product knowledge.2. Inventory Management- Monitor and manage inventory levels to prevent stock outs and contribute to a seamless shopping experience.3. Operational Support- Assist in day-to-day store operations, including opening and closing procedures, as well as maintaining a clean and organized sales floor.4. Communication and Reporting- Effectively communicate with the management team regarding customer feedback, stock levels, and any operational issues.

Hospitality Management, Tourism Promotion Operations

High School Diploma