Karim Sultan, Mba, Orm Email & Phone Number

Cairo, Cairo Governorate, Eg

Giza, Eg

Giza, Eg

Giza, Eg

Giza, Eg

Giza, Eg

Boulak, Cairo, Eg

• Assess customers’ asset products requests of cards and loans and ensure its alignment with the established policies and procedures set for minimum checking criteria in order to mitigate bank’s risk.• Assess performance of the retail portfolio for the branches.• Improve the performance of the portfolio and reduce the percentage of default customers.• Manage risk across Retail Banking and prepare assessments for Management.• Manage the retail portfolio for the branches and following Its customers.• Conduct risk assessments of all the requested retail loans and make sure of following the policy.• Partner with Retail bank groups to document policies, processes, standards and Procedures to facilitate compliance with policies and regulations. • Lead business responses to internal audits.• Preparing settlements & scheduling memos.• Preparing MIS reports for retail liabilities products.

Boulak, Cairo, Eg

• Open and maintain customer accounts by recording account information• Sell bank’s products and services.• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Maintain financial accounts by processing customer adjustments.• Recommend potential products or services to management by collecting customer information and analyzing customer needs.• Prepare product or service reports by collecting and analyzing customer information

• Ensures the effective utilization of resources within the retail organization.• Ensures that our customers receive the best service with each shopping experience.• Responsible for the relation between our firm and the Franchisee in Cyprus. • Store business operations including managing profit and loss, facility management, safety and security and banking.• Problem solving, handling unusual circumstances

Master Of Business Administration - Mba, International Finance

Diploma, Global Finance

Bachelor'S Degree, Accounting