•Securing and renewing orders, negotiating price and arranging deliveries.•Generate High quality Sales leads•Develop and maintain relationship with existing clients•Manage Customer accounts and billing

• Create and communicate a vision for the future of the business.• Managing service team members to ensure the team's objectives and sales goals are met.• Discover training needs and provide coaching• Monitor team performance and report on metrics Recognize high performance and reward accomplishments • Helping to train new employees in company procedures.• Arrange meetings for senior management with prospective clients• Suggest and organize team building activities• Build contacts with potential clients to create new business opportunities • Maintain knowledge of all product and service offerings of the company.

• Monitoring the performance of the sales team.• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales.• Continually meeting or exceeding sales quotas.• Identifying opportunities and strategies to increase sales.• Performing all duties of the Sales Manager in cases of absence or emergency.• Regularly attending sales meetings and training sessions. •Assist with performance management procedures.

• Guiding the organization’s activities• Identifying opportunities to improve a business’ policies or objectives• Ensuring a company is operating securely and effectively• Preparing and reviewing operational reports• Leading and/or participating in meetings• Hiring and training administrative staff• Delegating tasks to administrative assistants• Creating personnel folders for new hires• Monitoring and projecting staffing needs

• Builds, maintains, and strengthens long-lasting customer relationships • Generates new business with prospects by delivering strategic, effective sales presentations and consultations that lead to closed sales • Utilizes Salesforce to build and manage pipeline and maximize productivity for scheduling and reporting and retains business in assigned accounts by providing exceptional customer service • Leverages existing relationships within current accounts to grow our business by upselling additional products and services into the account • Maintains and updates current product, service, and pricing knowledge; acts as the point of contact and provides quality product, program, and service information to accounts • Rebooks and retains business in assigned accounts by providing exceptional customer service

• Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Keep records of customer interactions, process customer accounts and file documents