Karima Gainey Email & Phone Number

Charlotte, Nc, Us

Charlotte Metro

As a project manager with a strong background in the financial services industry, I bring a unique blend of skills to support various large-scale projects. My expertise lies in project management and leadership, and I leverage this knowledge to drive successful outcomes.My responsibilities encompass a wide range of functions, including corporate project management, vendor and partner relationship management, contract negotiation, client engagement, and procurement. While I have experience in event planning, my primary focus is on project management, and I use data-driven approaches to track project progress and vendor relationships.My approach to project management is rooted in a deep understanding of stakeholder expectations and meticulous gathering of project requirements. I conduct thorough research to make well-informed decisions and use detailed spreadsheets to monitor project data, ensuring transparent communication among stakeholders, leadership, and our team.In addition to my core responsibilities, I excel in vendor relationship management, consistently delivering exceptional service while aligning organizational and client needs. In the realm of transportation projects, I play a crucial role in creating and managing production schedules, optimizing logistics, and resource utilization to meet project requirements.My commitment to personal and professional growth is unwavering. I actively seek opportunities for learning, skill development, and process enhancement, which enables me to navigate and lead complex corporate projects to successful outcomes. My passion for project management drives me to continuously improve and deliver exceptional results.

Charlotte Metro

As a senior project manager, my role encompassed a multifaceted blend of executive leadership and project management within the realm of project management and execution. Attention to detail, planned and executed events, overseeing every detail from logistics to décor, ensuring seamless timelines and effective communication. My expertise includes comprehensive research, contract negotiation, and a keen eye for financial soundness and client satisfaction.Driving business growth through strategic marketing efforts and a deep understanding of target markets. Effective communication was essential to my approach, with tailored diagrams and floor plans to facilitate event setup requirements. I excelled in client relationship management, addressing inquiries and concerns across diverse channels, consistently delivering exceptional service. Financial acumen played a pivotal role as I managed contracts, invoices, and fee collection, upholding financial integrity. Demonstrated proficient problem-solving skills, efficiently resolving day-of issues to consistently meet or exceed client expectations. My collaborative approach extended to end-to-end client meetings, gathered requirements, explored opportunities, and conducted seamless event walk-throughs. Led team leadership, managing the recruitment, training, and supervision of volunteers and support staff to ensure a cohesive and efficient team. My commitment to continuous improvement was evident in the post-event evaluations, optimizing processes and enhancing outcomes. Fostered team morale through consistent recognition and celebration of their contributions and commitment to excellence.

United States

Led and executed strategic career development and integration projects in collaboration with leaders and team members across various lines of business. Conducted informative meetings with team members and their managers to gather specific career development requirements, aligning them with the project mission. Designed and delivered compelling PowerPoint presentations, encompassing informational guides and takeaways such as team member networks, mentorship programs, and collaborative training initiatives. Facilitated impactful virtual calls with designated line of business team members and district team members to ensure project alignment with the mission and purpose of career development initiatives. Actively solicited feedback from team members and stakeholders to monitor project progress and ensure continuous improvement in content and delivery.Successfully lead, manage and develop a team of direct and indirect reports with low to high complexity risk in the Consumer and Small Business Banking division. Enterprise focused mindset of making ethical and intentional decision to meet regional banking business objectives and meet the needs of our clients and stakeholders. Build and lead a culture of positive and open engagement, collaboration with key stakeholders and internal partners to support a team of diverse team members’ knowledge and confidence. Lead with a balanced performance mindset. Coach and develop team in engaging client relationships to understand their financial needs and goals while building life-long client relationships. Manage allocation of people and financial resources for Regional Banking. Successfully attracted, hired, and retained committed regional banking talent and aspiring leaders, meeting project talent acquisition objectives. Managed project risks and operational requirements, ensuring compliance with banking regulations, including SAFE loan origination protocols.

Charlotte, North Carolina, United States

As a proactive leader, I successfully guided a high-performing team, aligning our efforts with the organization's Vision and Values focused on building lifelong customer relationships. Our customer-centric culture emphasized assisting customers in achieving their financial goals, and we diligently followed the Customer Experience Roadmap processes to ensure a consistent and exceptional experience.My commitment to career development and ethical standards reinforced trust and loyalty within the team. I managed a complex team, providing training, coaching, and regular feedback, while fostering a supportive "Culture of Caring."Risk management and compliance were top priorities, and I coached team members on procedures, reviewed account opening risks, technical exceptions, CIP errors, and loan errors. We implemented action plans to minimize risks and ensure compliance.To ensure peak performance, I conducted weekly Assess & Deploy meetings, monthly One-on-One sessions, team member activity discussions, and quarterly customer connection meetings. These gatherings allowed us to strategize and ensure we consistently met performance expectations.Moreover, I actively collaborated with community advocates, leveraging Community Banking volunteerism to strengthen relationships and positively impact the communities we served.My dedication to team growth, customer satisfaction, and community engagement has been instrumental in achieving success for both our team and our customers

Charlotte, North Carolina

I led branch risk and operations initiatives, with a particular focus on risk management projects. I empowered team members to take ownership of specific project tasks, promoting a sense of accountability and engagement. Additionally, I conducted scheduled hands-on training sessions to enhance team skills and foster a collaborative work environment, encouraging open communication and active participation from team members. To ensure effective project execution, I partner with the RSC, set clear goals, timelines, and deliverables for each daily risk operations and audit preparedness. To address potential areas of opportunity, I facilitated employee risk interviews and developed action plans. I proactively monitored progress to make certain employee key learning and retention. Partnering with the RSC supported a consistent development and execution of the risk management project and expectation.I led and supervised teller functions for exceptional customer service and colleague experience. Ensured timely completion, quality, and compliance. Provided feedback for improving service. Performed operational and customer support tasks. Managed teller line schedule and operations. Resolved issues under regional banking management direction. Supported customers and employees with concerns or complaints. Collaborated with branch employees and managers. Coached and developed direct reports. Allocated resources for branch operations. Mentored talent development and assisted in hiring.Accomplished professional with a strong track record in financial services management within a dynamic and fast-paced environment. Led teams with a focus on cultivating strong leadership skills and fostering exceptional customer service. Excelled in educating customers on cutting-edge technology and mobile banking solutions, ensuring seamless and informed experiences. My commitment to integrity and professionalism shines through in interactions with both customers and colleagues.i

Charlotte, North Carolina, United States

Focused on building relationships with customers to support their financial goals. Collaborated with team and different lines of business to grow key business initiatives.

Monroe, North Carolina, United States

Engaged customers via teller transactions, digital solutions, and banker introductions. Ensured efficient operations within policy and procedure guidelines, proficient management of routine tasks, and fostered cross-functional collaboration. Leveraged over 5 years customer-centric experience to facilitate complex transactions and promote mobile banking solutions. Championed professionalism, integrity, and teamwork while prioritizing tasks in a diverse and inclusive environment.

Bachelor Of Applied Science - Basc, Accounting

Project Management W/Agile Plus

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities

Certificate, Interior Design

Certificate, Wedding And Event Planning