Karima Atef Email & Phone Number

Egypt

Alexandria, Egypt

• Project Management: Lead and manage mechanical engineering projects from conception to completion, ensuring adherence to project timelines, budgets, and specifications.• Technical Expertise: Provide expert knowledge in steam and hot water systems, designing and implementing efficient solutions tailored to client needs.• Client Liaison: Act as the primary point of contact for clients, maintaining strong relationships and ensuring clear communication of project progress and… Show more • Project Management: Lead and manage mechanical engineering projects from conception to completion, ensuring adherence to project timelines, budgets, and specifications.• Technical Expertise: Provide expert knowledge in steam and hot water systems, designing and implementing efficient solutions tailored to client needs.• Client Liaison: Act as the primary point of contact for clients, maintaining strong relationships and ensuring clear communication of project progress and requirements.• Procurement Management: Oversee the procurement of materials and equipment, negotiating with suppliers to ensure cost-effective and timely delivery.• Team Coordination: Coordinate with multidisciplinary teams, including technical office staff, service engineers, and external contractors, to ensure seamless project execution.• Quality Assurance: Implement and maintain rigorous quality control procedures, ensuring all project components meet industry standards and client specifications.• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.• Documentation: Prepare and maintain comprehensive project documentation, including technical reports, progress updates, and final project deliverables. Show less

Alexandria, Egypt

•Technical Support: Provided expert technical support for steam and hot water systems, troubleshooting issues and ensuring optimal client performance.•Project Assistance: Assisted in the planning and executing engineering projects, coordinating with project managers to ensure timely and efficient project delivery.•Client Interaction: Maintained strong relationships with clients by addressing their needs and concerns promptly and effectively, ensuring high levels of customer… Show more •Technical Support: Provided expert technical support for steam and hot water systems, troubleshooting issues and ensuring optimal client performance.•Project Assistance: Assisted in the planning and executing engineering projects, coordinating with project managers to ensure timely and efficient project delivery.•Client Interaction: Maintained strong relationships with clients by addressing their needs and concerns promptly and effectively, ensuring high levels of customer satisfaction.•Service Coordination: Scheduled and managed service visits, ensuring that all maintenance and repair activities were conducted efficiently and met client expectations.•Prepared detailed service reports, technical documentation, and project updates, maintaining accurate records for future reference.•Quality Assurance: Ensured that all service activities adhered to company quality standards and industry regulations, implementing corrective actions when necessary.•Training: Conducted training sessions for clients and internal teams on the operation and maintenance of steam and hot water systems, enhancing overall knowledge and capability.•Equipment Management: Managed the inventory of spare parts and equipment, coordinating with procurement to ensure availability and timely replenishment.•Continuous Improvement: Identified opportunities for improving service processes and project execution, contributing to the overall efficiency and effectiveness of the team.As a Technical Sales Engineer: CATEC became a partner with Grundfos Pumps in 2022:•Possessing a deep understanding of pump types, performance curves, and materials.• Customer Needs Analysis: Identifying customer requirements and matching them with suitable pump solutions.• Effectively showcasing product features and benefits to potential customers.• Managing the entire sales cycle from lead generation to closing deals.•Keeping abreast of industry trends and competitor activities. Show less

Alexandria, Egypt

• Technical Assistance: Delivered technical support for steam and hot water systems, diagnosing and resolving issues to ensure optimal system performance.• Client Relations: Maintained strong, positive relationships with clients by promptly addressing their technical inquiries and concerns, ensuring high customer satisfaction.• Service Coordination: Organized and scheduled service visits, ensuring maintenance and repair activities were carried out efficiently and met client… Show more • Technical Assistance: Delivered technical support for steam and hot water systems, diagnosing and resolving issues to ensure optimal system performance.• Client Relations: Maintained strong, positive relationships with clients by promptly addressing their technical inquiries and concerns, ensuring high customer satisfaction.• Service Coordination: Organized and scheduled service visits, ensuring maintenance and repair activities were carried out efficiently and met client needs.• Documentation: Generated detailed service reports, technical documentation, and customer updates, maintaining accurate and comprehensive records.• Quality Assurance: Ensured all service activities complied with company standards and industry regulations, implementing improvements when necessary.• Inventory Management: Managed the inventory of spare parts and tools, coordinating with procurement to ensure timely availability and replenishment. Show less

Burg Al-Arab City, Alexandria Governorate, Egypt

• Technical Expertise: Provided in-depth technical support and expertise for Testo German measuring devices and Sandpiper American diaphragm pumps, ensuring accurate application and optimal performance.• Client Support: Acted as a primary technical liaison for clients, addressing inquiries and providing solutions to technical challenges to ensure client satisfaction.• Inventory Management: Managed the inventory of technical equipment and spare parts, coordinating with suppliers to… Show more • Technical Expertise: Provided in-depth technical support and expertise for Testo German measuring devices and Sandpiper American diaphragm pumps, ensuring accurate application and optimal performance.• Client Support: Acted as a primary technical liaison for clients, addressing inquiries and providing solutions to technical challenges to ensure client satisfaction.• Inventory Management: Managed the inventory of technical equipment and spare parts, coordinating with suppliers to ensure timely availability and replenishment.• Sales Support: Collaborated with the sales team to provide technical insights and support during the pre-sales and post-sales processes, helping to secure new business and maintain customer satisfaction.• RFQ Responses: Responded to Requests for Quotations (RFQs) by preparing and delivering accurate and competitive technical and commercial offers to customers. Show less

Maintenance of thermal equipment like boilers, condensers ... etc

Master'S Degree, Business Administration, 3.96

Focused on developing strategic thinking and leadership skills to drive business growth and operational efficiency. The program included.

Bachelor'S Degree, Mechanical Engineering, Good

Activities and Societies: A plus team IEEE AlexSB MECA2016

Education record

Activities and Societies: Volleyball