Karim Awad Email & Phone Number

Cairo, Egypt

Giza, Al Jizah, Egypt

- Identify, develop and implement long and short term strategic direction and plans. Take responsibility for planning and implementing the business strategies, plan, and procedures with clear objectives of company's performance and growth- Prepare and implement annual budget and capital expenditure for the business operations.- Initiate and implement an innovative environment and high performance culture to provide competitive edge for the business.- Establish policies… Show more - Identify, develop and implement long and short term strategic direction and plans. Take responsibility for planning and implementing the business strategies, plan, and procedures with clear objectives of company's performance and growth- Prepare and implement annual budget and capital expenditure for the business operations.- Initiate and implement an innovative environment and high performance culture to provide competitive edge for the business.- Establish policies that promote company culture and vision- Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes- Recruit skilled talent and build the best possible team- Manage the operations team, overall daily operations and ensure that daily targets set and are being met.- Provide mentoring to all employees, motivate staff to meet and surpass organisational and revenue goals- Influence the product roadmap, plan with the tech team and coordinate to deliver as per the product roadmap.- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)- Manage relationships with partners/vendor- At the appropriate time, support in raising capital from external investors to help foster growth To succeed as the Chief Operating Officer, you will need to have an entrepreneurial mindset coupled with strong business acumen. Show less

Egypt

Egypt

Created a team of media buyers and moderatorsTaught everyone of them the affiliate marketingCreated a strategy to grow sales and i succeeded to multiply sales within the first 2 quarters after my employment date,in addition to security system, i extended the categories to phone accessories, computer accessories and fashion products.the online sales went 450% within a year.

Egypt

manual tasks, such as assembling, addressing, stamping and arranging for the shipment of merchandise and materials. They may also assist in daily scheduling of deliveries and pick-ups to and from production locations. In handling incoming shipments, he or she may have to unpack boxes and verify contents. The Logistic Specialist will be required to keep precise records of all commodities going in and out of company.reviews Data Center inventory, in-bound shipments, and ongoing demand to… Show more manual tasks, such as assembling, addressing, stamping and arranging for the shipment of merchandise and materials. They may also assist in daily scheduling of deliveries and pick-ups to and from production locations. In handling incoming shipments, he or she may have to unpack boxes and verify contents. The Logistic Specialist will be required to keep precise records of all commodities going in and out of company.reviews Data Center inventory, in-bound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities.work closely with Datacenter Operations Technicians and Datacenter Engineers to fulfill parts quickly and accurately.work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high level communicator. Show less

Reply to preorder questions about fit, fashion trends/style, product availability, and promotions via phone, email, and online chat. Provide guidance through the online ordering process.Address and resolve post-order questions regarding shipping, billing, and delivery.Utilize a variety of software programs to resolve customer inquiries.Work with external shipping contractors to assist customers with both domestic and international issues.

Egypt

Be knowledgeable about the productIdentify prospective customers, lead generation and conversionContact new and existing customers to discuss needsEmphasize the features of products to highlight how they solve customer problemsAnswer questions about the productsNegotiate prices and terms and prepare sales agreementsCollaborate with colleagues in many different sectorsMaintain contact lists and follow up with customers to continue relationships

Egypt

Providing introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they’re still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a client’s or customer’s questionsEscalating queries and concernsTroubleshooting common issues with a product or serviceWorking with a… Show more Providing introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they’re still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a client’s or customer’s questionsEscalating queries and concernsTroubleshooting common issues with a product or serviceWorking with a team of CSRs and other departments to find appropriate solutions Show less

Egypt

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating… Show more Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support. Show less

Egypt

Insert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and proceduresGenerate reports, store completed work… Show more Insert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and proceduresGenerate reports, store completed work in designated locations and perform backup operationsScan documents and print files, when neededKeep information confidentialRespond to queries for information and access relevant filesComply with data integrity and security policiesEnsure proper use of office equipment and address any malfunctions Show less