Karim Baroud Email & Phone Number

Quebec, Canada

• Manage 10 local sites and multiple locations/brands including Dollar and Thrifty.
• Have in-depth knowledge of all operations, management, logistics, technology, financial disciplines, and the site's performance against metrics/standards including the management of customer service evaluation.
• Have a proven track record of growing the business by 35% for decisive actions backed by strategic and analytical thinking, goal-directed leadership, and service-oriented performance.
• Coach, develop, and train a team of 40+ managers and employees to reach greater success.
• Leads the team to execute effective sales strategies that reach goals while maintaining a high level of customer service.

Greater Toronto Area, Canada

• Responsible for managing a team and coordinating with other managers.
• Oversaw and organized the sales team in the area.
• Desire to drive towards continuous improvement of operations and be innovative by spotting trends and develop created solutions.

Abbotsford, British Columbia, Canada

• Developed, monitored, and assured compliance with the annual business plan to ensure the profitability.
• Directed and organized all reservations and pick-ups, developed relaitonships with existing vendors.
• Developed and implemented location strategies to maximize profitability and revenue management opportunities.
• Coached all staff and empowered staff to engage in problem resolution and customer relations.
• Ensured a high-level of customer service was maintained at or above area goals.