• Communicating with customers through phone calls, emails, and in-person meetings to ensure we provide the best solutions for their needs• Reviewing import and export documents• Discussing shipping options and prices with customers• Tracing lost packages and communicating details with clients• Creating shipping documents, including bills, invoices and reports• Tracking shipping details, including cargo contents, weight and transportation time• Proposing solutions to a client's problems and implementing them within reasonable timelines• Acting as a channel of communication between clients and the employees of an organisation• Communicate and coordinate with other department and team members for customer’s shipments concerns• Follow-up shipment collection and delivery processesKey Achievements: • Implemented a new system for assigning and dividing major clients across teams in order to improve service levels and customer satisfaction• Increased customer satisfaction by 20% with reducing response time for inquiries

• Highly experienced in selling properties• Good knowledge of real estate laws and procedures• Wide knowledge of people management procedures• Familiarity with marketing techniques• Ability to convince customers to buy properties• Ability to develop good relationships with prospective customers• Showed properties to prospective buyers and explained about features and costs• Provided suggestions to clients on home renovations, market trends and mortgages• Mediated between seller and buyer to negotiate property price• Prepared purchase documents and closing documents for clientsKey Achievements:• Made a record sale of $4 million in just two months by implementing a detail-oriented property presentation system for each project and location to make customers' decisions easier• Entered into a company with difficulties in service, organisation and staffing issues. Implemented a structured, team orientated and customer-focused environment

• Provide ticket sales, train services information and respond to passenger enquiries• Carry out controlled/uncontrolled/emergency evacuation of passengers• Perform shift and emergency duties when required• Meet and greet customers and provide a highly visible and proactive level of customer service• Ensure seamless travel for customers that is safe, reliable, efficient and comfortable• Report any malfunctioning equipment or damaged facilities to the Station LeadKey Achievements:• Certificate of Great Achievement in RKH QITARAT• Successfully executed safe evacuations during emergency situations, ensuring the well-being of all those involved• Competence in firefighting and first aid