Karim G. Ibrahim Email & Phone Number

Egypt

Cairo, Egypt

Microsoft Dynamics 365- Work with customers to understand their business requirements and conduct a gap analysis; convert requirements to functional specs and functional design documents- Configure Dynamics 365 to meet client requirements within time-sensitive deadlines utilizing implementation standards and tools/documents- Perform consulting services to implement Dynamics 365/AX with a focus on the modules- Provide advice and support to businesses about technology that can perform critical tasks and processes- Recommend and configure technology-based solutions to address a client or organization’s business needs- Involved in the planning and designing process of software systems- Manage content development- Resolve client queries and problems- Support business development activities- Provide ongoing support services to existing clients as needed via email/ telephone and on-site visits throughout the implementation process- Provide System Demos and pre-sales activities- Responsible for system development- Manage and guide junior consultants

Riyadh, Saudi Arabia

Microsoft Dynamics 365- Design and Build in-house solution- Prepare and conduct business process analysis- Conduct fit-gap analysis- Document and present the results of the analysis phase- Create development design specifications- Present documentation and application design- Conduct function testing with the developer and end-user- Deploy security roles and Conduct data acceptance testing- Create process and user acceptance test plan- Configure live environment- Conduct process and user acceptance test together with the customer to ensure functionality, configuration, and data are as expected- Deliver End User training as defined in the project scope- Support in the Go-live phase- Finalize project documentation- Manage and guide junior consultants

Cairo Governorate, Egypt

Microsoft Dynamics 365/AX ERP “HR Module”- Prepare and conduct business process analysis- Setup application for fit-gap analysis- Conduct fit-gap analysis- Document and present results of the analysis phase- Create development design specifications- Create design documents for customer understanding and acceptance- Present documentation and application design to customer- Conduct function testing with developer and customer- Deploy security roles and Conduct data acceptance testing- Create process and user acceptance test plan- Configure live environment- Conduct process and user acceptance test together with the customer to ensure functionality, configuration and data are as expected- Deliver End User training as defined the project scope- Support in the Go-live phase- Finalize project documentation- Provide Demo when required

Dubai, United Arab Emirates

•Trade License Application at Dubai Department of Economic Development-Support Trade License application problems-Support of CRM cases in the application.•Fotopia Application-Support Company Applications and projects like ( Fotopia Capture, CTC Portal).-Installation and Configuration of Fotopia Capture.-Installation and maintain MongoDB.-Installation and Troubleshooting Documentation.

Egypt

• HITS DNA HRMS Software-Analysis of Business polices and environment of companies.-Implement HITS software on the customer business exercise involving most of the Business sectors like telecom, hospitality, petroleum, medical and banking; in and out of Egypt.-Held a training sessions.-Checking how the business model works with the products.-Configuring the software to suit the required business processes and to meet analysis and report requirements. -Supporting knowledge transfer to other project team members. -Supporting customer issues.-Make a software documentation for the customers.-Conduct training sessions, live and remotely.-Perform after sales help disk activities including remote connection support, related to the customer inquiries via mails and telephone calls and on-site visits.-Consult and support all HR & Payroll inquires and issues.•Nuance SafeCom-Analysis of Business cycle and environment of companies-Design and implement SafeCom software flow.-Supporting Customer Issues.-NCR Aloha-Analysis of Business flow and Business needs.-Consult workflow enhancement.•Microsoft Dynamics CRM-Analysis of Business cycle and environment of companies.-Assist in training Sessions for Customers.

Egypt

HR Application Consultant at Human IT Solutions (HITS) responsible for: - Analysis of Business polices and environment of companies.- Implement HITS software on the customer business exercise involving most of the Business sectors like telecom, hospitality, petroleum, medical and banking; in and out of Egypt.- Held a training sessions.- Checking how the business model works with the products.- Configuring the software to suit the required business processes and to meet analysis and report requirements. - Supporting knowledge transfer to other project team members. - Supporting customer issues.- Make a software documentation for the customers.- Conduct training sessions, live and remotely.- Perform after sales help disk activities including remote connection support, related to the customer inquiries via mails and telephone calls and on-site visits.- Consult and support all HR & Payroll inquires and issues.

Bachelor’S Degree, English Commerce (Accounting)

High School