Sourcing and attracting candidates by using social media and referrals, conducting interviews and filtering candidates for open positions, scheduling on-site or virtual interviews between hiring managers and candidates, drafting offer letters, helping candidates through the background check, and onboarding process.• Achievement: filled over 20 technical roles (including many niche or senior ventures) within the given budget.

Sourcing and attracting candidates by using social media and referrals, conducting interviews and filtering candidates for open positions, scheduling on-site interviews between hiring managers and candidates, drafting offer letters, helping candidates through the background check, medical check and onboarding process.•Achievement: filled 100 open positions (12.5 roles per month).

Processing paperwork related to temporary layoffs, terminations, resignations, leaves of absence, etc., updating tracking tools to enhance the sharing and coordination of information, managing the hotlines for both current employees and retirees, drafting employment letters, conducting employment verifications by telephone and email.•Achievement: submitted all paperwork within a 24-hour window, kept tracking tools up-to-date, actioned all inquiries on hotlines within a 24-hour period.

Sourcing and attracting candidates by using social media and referrals, conducting interviews and filtering candidates for open positions, scheduling on-site interviews between hiring managers and candidates, drafting offer letters, helping candidates through the background check, medical check and onboarding process.•Achievement: maintained an average time to fill of 26.4 days.

Identifying and remedying the competency gaps in the customer service skills of the account managers.• Achievement: conceived and hosted an interactive magisterial workshop and devised a workshop guide (in French), which increased employee productivity.