As a Trainer at Teleperformance Egypt, I combine my passion for training with deep technical expertise in our gaming project. I excel in data analysis and analytics, using my skills in SQL, Power BI, PowerPoint, and Excel to uncover insights that drive performance improvements.I love coaching and mentoring, facilitating dynamic training sessions, and observing to ensure continuous growth and development. As a certified Six Sigma professional, I am dedicated to process improvement and efficiency.My Bachelor's degree in Accounting from Tanta University and certifications in Data Analysis and Digital Marketing equip me with a broad perspective. Fluent in both Arabic and English, I communicate effectively to make a positive impact on our team and our customers.My journey is all about growth, problem-solving, and continuous improvement.