Karim Shabazz, Mba Email & Phone Number

Upper Marlboro, Md, Us

Capitol Heights, Maryland, United States

Capitol Heights, Maryland, United States

Complete all tasks related to apartment rentals, move-ins, and renewals; Other duties include but are not limited to completing market surveys, being a community ambassador, accepting payments, assisting residents with maintenance and other inquiries, being familiar with availability at sister properties, other day to day tasks as assigned

Largo, Md

Currently Furloughed

Double Tree By Hilton Largo-Washington, Dc

•Develop, sell, and maintain meetings, weddings and the special event market•Access and input data into a computer system to generate account history reports.•Responsible for soliciting, contracting, and closing weddings, meetings and social catering while maximizing the banquet space to meet/exceed sales goals. •Negotiate contract agreements for meeting, weddings and other special events.•Work to maximize revenue by creating and developing new food and beverage packages. •Offer personalized solutions for our clients to enhance our reputation and business by working with our banquet operations team to ensure we exceed our clientele’s expectations. •Build relationships with area hotel/catering hall managers for referral business. •Solicit, negotiate, and book new/repeat business via outside sales calls, telemarketing, and networking.•Managing, catering sales revenue and operations budgets, and provide forecasting reports.

Double Tree By Hilton Largo -Washington, Dc

•Negotiate contract agreements for meeting, weddings and other special events.•Worked with the Catering Manager to Maximize revenue by creating and developing new food and beverage packages. • Offer personalized solutions for our clients to enhance our reputation and business by working with our banquet operations team to ensure we exceed our clientele’s expectations. •Manages banquet and meeting space for assigned groups.•Worked with the Catering Manager to build relationships with area hotel/catering hall managers for referral business. •Solicit, negotiate, and book new/repeat business via outside sales calls, telemarketing, and networking.•Managing, catering sales revenue and operations budgets, and provide forecasting reports. •Access and input data into a computer system to generate account history reports.•Responsible for soliciting ,contracting, and closing weddings, meetings, and social catering while maximizing the banquet space to meet/exceed sales goals

Arlington, Va

•Responsible for proactively soliciting and managing group/catering related opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity.• Achieves personal and team related revenue goals. •Ensures business is turned over properly and in a timely fashion for proper service delivery. •Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. •Provides service to customers in order to grow the account on behalf of the company.•Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals.•Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.•Builds and strengthens relationships with existing and new customers to enable future bookings activities

Pohanka Hyundai (Capitol Heights, Md)

•Present vehicle prices, interest, and payment numbers to guests, provide financial advice; communicate with sales managers and finance managers in order to close deals and maintain a loyal guest base.•Maintain a strong and extensive knowledge of all vehicle features, makes, models, and inventory in order to consistently provide the best guest service.•Cohesively work with sales managers to ensure individual and department sales goals are over exceeded and timely met.•Followed up with sales leads from a variety of sources in efforts to bring in guests•Demonstrate all vehicle features to guests. •Match subprime customers with proper vehicles in order to secure a loan.•Establish long term relationships with guests, develop a pattern of repeat sales, guest loyalty and referrals.•Attend web based training sessions that develop negotiation techniques that were utilized to increase closing sales ratio to overcome and achieve objectives.•Maintain Customer Relationship Management (CRM) information in database software accurately.

Washington D.C. Metro Area

•Met with current and new clients to capture catering order specifics like menus dishes, date and time, address, as well as logistical requirements if any. •Maintain Customer information in data base software using Salesforce.•Draft and submit the sales contract to the client for review, approval, and payment.•Report progress of catering sales to the Director of Catering•Ensure operational compliance with health and fire regulations regarding food preparation and serving.•Coordinate with catering departments such as the food preparation and kitchen department, facilities provisioning and delivery vans to ensure they can meet scheduled catering service.•Investigate and resolve complaints regarding food quality or service

Washington D.C. Metro Area

Provide above average customer service and product to local businesses, schools and community organizations.Promote, prepare, and provide pleasant and responsive catering experiences.Build and maintains a steady base of contacts and clients by calling on local businesses and organizations; encouraging them to engage catering services for their business meetings, office luncheons, and any other special event.Prepare sandwiches, salads, soups and baked goods in a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards and procedures; conforming to regulations. Comply with sanitation and legal regulations of the food preparation areas.Identify current and future customer service requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Perform other related duties as needed. Utilize reports to track sales results such as customers frequency, sales, average sales per order and analyze current trends to maximize sales resultsImprove local store catering sales for their assigned market and build brand loyalty to brand through different mediums, following the sales process and utilizing assigned sales toolsPlan menus, orders, and deliveries with customers and use the opportunity to utilize suggestive selling techniques and reinforce Breadline's quality products and services.

Bachelor'S Degree, Hospitality Administration/Management

Masters Of Business Administration, International Business

Education record

Education record