Cultivated relationships with multiple customer segments including store owner, buyer, interior designer, and boutiques with solely social media presence. - Developed territory sales from $240K to over $500K annually- Responsible for over one-hundred unique accounts shipping over 70K units per year- Improved customer experience through prompt communication and participating with in-store events

Tailored multi-line product presentations to store buyer based on industry analysis to engage and drive sales.

Source merchandise domestically and internationally for seven retails stores consistent with customer needs. - Increased brand reach through the development of private label products and packaging- Created visual brand identity through the styling of product shoots for eCommerce and national advertising- Developed seasonal themed merchandising plans to engage customers for repeat and higher item-per-transaction sales

Launched the first Nancy Koltes at Home store in New York City as a model for the chain.- Increased store sales on average 25% annually- Created distinctive store culture through attention to lighting, fragrance, music, and color-blocking implemented in all stores- Hired, developed, and terminated staff- Managed staff scheduling and payroll- Analyzed individual and team staff performance, provided evaluations, and established future goals- Manage store inventory and maintained shrinkage goals of less than 1% annually

Promoted from Store Manager of Training and Personnel to Retail Operations Coordinator to manage daily store operations for over one-hundred stores

Mentored and coached staff on product knowledge, sales skills, store presentation, and customer relations.