- As the Account Manager for the Professional Channel my main responsibility is to drive sales by developing and managing relationships with our external sales representatives in North America, Puerto Rico and Canada, as well as maintaining direct relationships with distributors, beauty supply stores and salons. - I am required to meet channel goals, working with executives and cross-functional teams to increase sales and ensure the successful delivery of day to day orders, meeting account’s needs.

- Generates leads and referrals through prospecting, cold calling, and networking- Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories- Negotiate and close deals- Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings- Devise creative and effective sales approaches, solutions, and proposals- Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting

- Work with dealer principals and store managers as a business partner to drive desired results by reviewing and tracking KPIS on each account to determine productivity performance and areas of improvement on a recurring basis- Planning and execution of business strategy and key initiatives with dealer principals to ensure year over year business growth, performance, and productivity improvement.- Work closely with dealer principals to ensure proper forecasting and inventory planning for their distribution network- Identify gaps in execution at the door-level and opportunities for improvement related to the environment, people, marketing, and inventory & operations. Partner with Dealer to implement strategies to resolve.- Extensive coaching and follow up to dealer principals and store managers on T-Mobile initiatives and the value behind them – Look and feel of the stores, productivity, performance, customer satisfaction, and merchandising compliance- Communicate and execute new sales promotions. This includes pre-launch activities, monitoring execution and driving results throughout the promotional period. Partner with the Dealer and dealer employees to modify execution tactics as needed to achieve desired results and meet KPI expectations- Observe store-level customer experience/ sales execution and provide feedback and coaching to dealer-store employees as needed on how to elevate their level of service- Performed Allocations, reports, and projections- Support in local promotional events for dealers: radio remotes, grand openings, sale/promo, and community events.- Maintain and merchandise the location to ensure POP material supports increased sales and compliant to message and display the brand professionally.

- Negotiate the participation of sponsorships and community events focusing on areas of potential growth - Manage the brand ambassador team and facilitate trainings- Negotiate, plan, and execute major sponsorships, Dealer Event and Employees Rallies- Manage vendor set up by creating PO’s, processing check requests and credit card payments - Assist the Marketing Director in the management of Hispanic local radio, television, and print media