As a Service Delivery & Consultant Manager, I focus on supporting my team of consultants while also prioritizing our relationships with current clients. My role involves ensuring that our consultants have the resources and guidance they need to succeed in their projects, while also maintaining a high standard of service for our clients. I work closely with both our team and our clients to foster strong partnerships, ensure project success, and drive continuous improvement.

Manage team members consisting of developers, designers, QA and Scrum Masters in a project called Ubisoft Connect, that create shared solutions to support live operations of our games.• Responsible for one-to-one, performance review, salary review as well as identify, plan and execute my team members career paths through professional and personal development.• Responsible for staffing plan, hiring and on-boarding.• Define, develop and implement processes and… Show more Manage team members consisting of developers, designers, QA and Scrum Masters in a project called Ubisoft Connect, that create shared solutions to support live operations of our games.• Responsible for one-to-one, performance review, salary review as well as identify, plan and execute my team members career paths through professional and personal development.• Responsible for staffing plan, hiring and on-boarding.• Define, develop and implement processes and tools (on-boarding, OKRs, knowledge sharing, competence mapping, global leadership network etc.) Show less

Managed a team within technology. Responsible for one-to-one, performance review, salary review as well as learning and development areas.• Meetings with our clients to make sure their needs are being fulfilled as well as identifying new opportunities. • Identify recruitment needs, recruitment and on-boarding of new team members.

• Responsible for the complete recruitment process.• Full employer liability such as one-to-one, performance and salary review, occupational health care, work environment responsibility etc.• Client and consultant meetings.