In my current role as the Behavioral Health Division Project Manager at Universal Health Services (UHS) Inc, I have been instrumental in designing and executing comprehensive training programs, such as the COO-in-Training Program and the CEO Leadership Summit & Onboarding. My focus on reducing turnover rates and enhancing staff retention strategies has led to significant positive outcomes within our organization.

Led daily operations for 86-bed acute psychiatric hospital for adults and adolescents including outpatient programsOversaw the facility through a period of change including restructuring of the leadership team, revamping ofpolicies and procedures, and systemic revisions to improve patient care and regulatory compliance.

Led daily operations for 130-bed children and adolescent psychiatric treatment center with 230 employees toensure regulatory compliance (Joint Commission/Medicaid Accreditation), fiscal responsibility and excellentpatient care Served as the liaison to all external stakeholders including key referral sources, mental health agencies,government officials, vendors and other community leaders Managed contract with Martin County School District to provide year round educational services for all residents Wrote and received three-year multi-million dollar federal grant for the treatment of unaccompanied alien childrenvia the Office of Refugee Resettlement Oversaw $9 million construction project of 38 additional beds and an educational wing and navigated project

Led daily operations for 72-bed acute adult and adolescent psychiatric hospital with 140 employees Monitored expenses, staffing, regulatory compliance and marketing to meet patient and budgetaryexpectations

Completed a multidisciplinary rotation of all hospital departments and served as a member of the senior leadershipteam of two acute psychiatric hospitals; designed and produced COO-in-training curriculum for all new UHSexecutives

Designed internal process to increase vendor participation in e-commerce and led implementation of the GHXMetaTrade program; supported procurement projects for the grand opening of the Women’s Pavilion at TexasChildren’s Hospital

Selected as one of 3,300 from a pool of 19,000 applicants to participate in a national service corps of outstandinggraduates who commit two years to teach in public schools in low-income communities; planned and implementedindividual learning objectives for a caseload of 30 special needs students that led to an average of 1.5 years of literacygrowth in one school year