Karin Lang Email & Phone Number

Overland Park, Ks

• Helped relocation of corporate office from TX to KS• Organize move, purchase of office furniture, equipment• In control of STT service tracker computer system, technician use in the field, process/approve/lock work orders/timesheets for weekly payroll processing, assist technicians with setup and access of this time tracker system• Approve/lock weekly/bi-weekly hours for payroll processing• Purchase all items needed for offices and supervisors in the field nationwide• Reconcile weekly credit cards of all executive/supervisors nationwide• Assist with Payroll/HR issues as well as AP/AR related functions• Update, re-apply all Business and/or Contractor licenses nationwide

Austin, Texas Area

• Handling all client relationship management functions• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service• Processing all HR and accounting functions for the facility• Quickly and effectively solve customer challenges• Led by example to coach staff members in customer communication and all warehouse functions• Trained and managed staff of 10+

Austin, Texas Area

• Responded to customer inquiry calls, quickly assessing the consumers’ needs and problems in order to deliver an ideal solution• Perform filing and data management• Inputting data, office errands, handled all petty cash transactions• Providing comprehensive administrative support to managers and staff