Karin Lind

Karin Lind Email and Phone Number

IT Service Manager ServiceNow @ Alleima
Avesta, SE
Karin Lind's Location
Avesta, Dalarna County, Sweden, Sweden
Karin Lind's Contact Details

Karin Lind personal email

n/a
About Karin Lind

Karin Lind is a IT Service Manager ServiceNow at Alleima. She possess expertise in itil, it service management, firewalls, project management, change management and 6 more skills.

Karin Lind's Current Company Details
Alleima

Alleima

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IT Service Manager ServiceNow
Avesta, SE
Karin Lind Work Experience Details
  • Alleima
    Alleima
    Avesta, Se
  • Alleima
    Service Manager Servicenow
    Alleima Aug 2022 - Present
    Sandviken, Gavleborg County, Se
    IT Service Manager and platform owner for our ServiceNow instance called ServicePoint. Modules implemented ITSM, HRSD, APM, SAM and ITOM . Part of the Governance and Enterprise Architecture team.
  • Sandvik Materials Technology
    Service Manager Servicenow
    Sandvik Materials Technology Sep 2021 - Aug 2022
    Stockholm, Stockholm, Se
    SMT is working to split from Sandvik to be an own listed company in August 2022. I was part of the implementation projekt to set up a new ServiceNow instance to support our ITSM and HR processes. Modules implemented during 2021 was ITSM, HRSD, APM and a custom application supporting timereporting and service invoicing. 2022 the journey continued to implement SAM and ITOM aswell as building integration to automate access rights and creating landning zones and servers etc. My work as a service manager involves budget management, demand handling and vendor follow up.
  • Outokumpu
    Service Manager - It Tools
    Outokumpu Sep 2020 - Aug 2021
    Helsinki, Fi
    IT Service Manager for our IT Tools. Main application is our ITSM tool O'service based on ServiceNow. But other applications in scope was Aris and Alfabet.ServiceNow modules in use was ITSM, CSM and ITBM.
  • Outokumpu
    It Process Manager
    Outokumpu Jan 2019 - Jan 2021
    Helsinki, Fi
    Working in the Service Management office responsible for all our ITSM processes . My main responsibility is the processes for service request fulfilment, service catalog management and service portal. Working with setting up and following up KPI:s for our IT services and processes .Part of the insourcing of our SMO from external provided to only managed by internal resources.
  • Outokumpu
    Service Manager - Marketing And External Communications And Internal Communications
    Outokumpu Apr 2013 - Jan 2019
    Helsinki, Fi
    Responsible Service Manager for Intranet, public web and all SharePoint environments (based on sp 2007, sp 2010, sp 2013 and Sharepoint Online (O365) and K2 workflows. Part of the project to outsource our application maintenance and servicedesk.Part of the public web project to implement new websites for outokumpu.com
  • Outokumpu
    Service Level Manager
    Outokumpu Mar 2012 - Mar 2013
    Helsinki, Fi
    Service Level Manager for our global application inside Outokumpu, my main responsibility was our Intranet, Public web and Extranet. Part of the project to outsource the hosting and maintenance on all our servers.
  • Outokumpu
    It-Specialist
    Outokumpu Aug 2008 - Feb 2012
    Helsinki, Fi
    IT-specialist working with switches, access points, firewalls and vpn. Devices was from Cisco, Checkpoint and Ayaya.Part of the project to implement an vpn solution based on AnyConnect and certificates.I ws also working in the global application center team setting up and supporting websites, IIS:er and SQL databases.
  • Wfi Scandinavia Ab
    Drive-Test Engineer
    Wfi Scandinavia Ab Jul 2003 - Aug 2004

Karin Lind Skills

Itil It Service Management Firewalls Project Management Change Management Service Management Management It Outsourcing It Strategy Microsoft Sql Server Vpn

Karin Lind Education Details

  • Mälardalen University
    Mälardalen University
    Software Engineering
  • University Of Skövde
    University Of Skövde
    Software Engineering

Frequently Asked Questions about Karin Lind

What company does Karin Lind work for?

Karin Lind works for Alleima

What is Karin Lind's role at the current company?

Karin Lind's current role is IT Service Manager ServiceNow.

What is Karin Lind's email address?

Karin Lind's email address is ka****@****and.net

What schools did Karin Lind attend?

Karin Lind attended Mälardalen University, University Of Skövde.

What skills is Karin Lind known for?

Karin Lind has skills like Itil, It Service Management, Firewalls, Project Management, Change Management, Service Management, Management, It Outsourcing, It Strategy, Microsoft Sql Server, Vpn.

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