● Provided comprehensive remote administrative support to four (4) senior managers; general support to 60 sales managers as well as assisted in the training of new hires.● Managed extensive scheduling of multiple busy calendars, including travel arrangements, appointments and group meetings.● Handled a high volume of email correspondence.● Planned corporate events and award ceremonies for over 250+ representatives at conference centers, hotels and resorts across the US.● Arranged meetings for senior management.● Acted as vendor liaison, negotiated rates for meeting rooms, caterers, and overnight accommodations.● Drafted letters and memorandum, and prepared agendas for staff meetings.● Created PowerPoint presentations, Excel spreadsheets and Google forms to track statistical data, promotional flyers as well as invitations for corporate events.● Handled confidential reports, set up interviews, assisted in annual evaluations and terminations.● Reviewed and reconciled invoices and receipts for expense reporting.

● Provided administrative and business support to the Executive Director and other members of the executive management team.● Maintained calendars -- planned and scheduled meetings, teleconferences and travel arrangements.● Resolved a high volume of email correspondence.● Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other providers for services at special events.● Greeted executives and guests and notified appropriate staff members.● Set up confidential one-on-one meetings.● Handled representatives’ complaints.● Reconciled expense reports.