Karina Ojeda Email & Phone Number

California

Chatsworth, California

Moorpark Ca.

• Facilitating groups- teaching the Triple P evidence based program • Community outreach to promote the Program • Provide large presentations discussing parenting difficulties and evidence based strategies to address them• Detailed documentation of group interactions• Delivered services while upholding confidentiality • Provide referrals to parents when needed• Assisted parents in implementing strategies with their children with developmental disabilities such as ADHD, Autism, ect.

• Domestic violence counselor • Crisis counseling • Respond by phone or in person to victims of domestic violence to provide information and referrals for social services• Facilitate women’s support group• Provided goal oriented case management to shelter and transitional clients• Maintained detailed records• Provided legal Advocacy (completing and filing restraining orders and custody orders)

United States

• Answering customer service and sales calls• Handled escalated calls and accounts • Planned and organized sales, empathy, and deescalating training classes to improve call quality• Addressed and assisted with agent’s questions and concerns • Managed customers’ accounts to resolve customer’s concerns• Monitored calls for quality assurance

Bachelor'S Degree, Psychology

Activities and Societies: Psychology Club

Associate'S Degree, Social Behavioral Science / Liberal Arts