Karina Ramirez Email & Phone Number

Networks: True Real, Defy, & BounceTV

Networks: MLBN, NHLN, & AccuWeather

Networks: BounceTV

New York, New York

• Undertook the role of Customer Sales Lead by providing coaching, feedback, and support to all employees and zones on the sales floor including fitting rooms, cash wraps, and sales generalists• Prepared and maintained paperwork including hourly, daily, weekly, monthly, and yearly store goals• Lead kick-off meetings by updating supervisors, managers, and staff with our year-to-day performance and expected goal for the day, while executing opening and closing store procedures• Guided and oversaw cross-functional team to ensure productivity while tracking PINK Beauty inventory

New York

• Drove store sales and growth by personally selling to over 30 customers per day• Set and tracked individual goal of $250 sales per hour• Proactively made genuine connections with customers, read cues and responded effectively• Delivered a friendly and efficient cash wrap experience by processing customer transactions accurately and efficiently • Mentored and trained new hires to understand the companies culture while developing their areas of improvement• Observed and evaluated employees performance while providing meaningful feedback

Brooklyn, New York

• Handled telephone calls from parents and program coordinators while fluently providing the best aid and solutions available• Made outgoing phone calls to parents regarding upcoming events, changes in schedule or compelling information• Updated, arranged and filed office paperwork in their respective areas using alphabetical and dating system• Organized and maintained a clean environment in the office

Brooklyn, New York

• Oversaw groups of over 25 participants in the program at all times and places, including classrooms, hallways, and trips• Used personal talents in daily activities with program participants• Actively participated when taking children to parks, playing games, doing arts and crafts and during physical activities• Helped children with homework assignments and school projects

New York

• Observed assigned worksites on a weekly basis for the duration of the Summer Youth Employment Program• Reviewed and ensured that each worksite completed all documents including participant referral forms, monitoring logs, evaluations, and weekly time sheets• Reported all problems and violations to supervisors• Completed and submitted monitoring daily reports to the Senior Monitor

New York, New York

• Guided 50 incoming freshmen students with transitioning from high school to college• Organized and conducted presentations for a freshmen seminar class of 30 students• Supported first-year students to improve academic performance, occupation skills, and prepare for academic tests• Facilitate campus tours for incoming students

• Filed and updated office paper work such as attendance records, weekly metro-card distribution, and list of upcoming scheduled events• Organized staff meetings and lead discussions• Coordinated community service activities for students at Grand Street Campus High School• Attended community service events such as soup kitchens, hospital visits to the elderly, and painting school murals

Education record

Activities and Societies: Phi Eta Sigma

High School, Hospitality Tourism

Activities and Societies: National Honor Society, Senior Council