Karina Sutton Email and Phone Number

• Prepare alcohol or non-alcohol beverages• Interact with customers, take orders and serve snacks and drinks• Assess customers’ needs and preferences and make recommendations• Mix ingredients to prepare cocktails• Plan and present bar menu• Check customers’ identification and confirm it meets legal drinking age• Restock and replenish bar inventory and supplies• Stay guest focused and nurture an excellent guest experience• Comply with all food and beverage regulations

• Ensure all venues open on time and that they are ready for business.• Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue.• Ensure staff meet the standards of the bars, addressing and correcting bad practice where need be.• Maintain back of house and cellars to a high standard.• Ensure all venues close on time, end of day jobs completed to a high standard, staff are signed off promptly, all back and front of house areas checked and secured and that venues are in excellent order for the next day’s service. • To clean and maintain all equipment and notify management of any issues.• Assist in cash handling procedures as required.• Feedback on shift to the managers and supervisor taking over.• Attend all staff meetings.• Detailed check of deliveries for accuracy and quality of product.• Ensure stock rotation is applied when storing deliveries and that the correct storage method is applied to each product.• Recording any wastage.• Help coach and bring staff through.• Report back to the managers any areas where refresher training may be needed.• Brief staff at the beginning of the night and debrief at the end.• Ensure high standards of health and safety are maintained at all times.• Work in a way that minimises risks to the health and safety and security of self and others.• Identifies problems as they arise, resolving them where possible and appropriate, and reporting them as necessary.