• Manage qualification process for NPI and P/N change• Review and verification of core tools needed for qualification process as PFD, PFMEA, PCP, MSA, SPC• Manage Process Change Request for all processes (PCBA and TLA)• Manage customer complaints and lead multifunctional team to executerelated activities.• Coordination of 8D report and CAPA tracking for related customer complaint activities• RMA and chargeback tracking for each case received• Daily, weekly, monthly… Show more • Manage qualification process for NPI and P/N change• Review and verification of core tools needed for qualification process as PFD, PFMEA, PCP, MSA, SPC• Manage Process Change Request for all processes (PCBA and TLA)• Manage customer complaints and lead multifunctional team to executerelated activities.• Coordination of 8D report and CAPA tracking for related customer complaint activities• RMA and chargeback tracking for each case received• Daily, weekly, monthly meeting with customer to report quality activities related Show less

• Manage internal and external audits of the Quality Management System• PDCA for internal & external audit findings• Validation of corrective/improvement actions planned in QMS processes• Management review of QMS / Report and review• Responsible of Document Control System• Monitor the application of the documents / records of the QMS

• Document Control System.• Development of procedures, forms and formats based on plant guidelines and normative guidelines (ISO 9001:2015)• Development of visual guides training to the personnel.

• Follow-up of Customer audit findings. • PFMEA & PCP elaboration and following up• Product Quality Assurance related activities• Document control system management• Analysis and quality problems resolution with customers.