My experience extends to the areas of Business, Service and UX Design, Innovation Management, Human Development and Future Studies. I founded Livework Brasília and I am currently partner at Glimpse. I always took care of lead teams, conduct workshops, design sprints and generate new business.SKILLS & EXPERTISE- Specialist on design or redesign business strategy and services;- Experience on leading the creation of new service concepts that improve customer experiences to help business meet its strategic goals;- Experience on leading cross-functional teams and in-depth of knowledge/defined involvement in helping frame, design and execute solutions for challenging business situations;- Background in different methods and tools of Design and Agile, moving from research and insight generation to concept and delivery;- Specialist on mapping behaviours, applying speculative design and foresight practices to design future experiences;- Competence in applying self-knowledge tools to lead people and teams to achieve their purposes;- Experience in structuring and conducting face-to-face meetings and remote experiences - courses, workshops, Design Sprints;- Experience in supporting teams in developing competences like service design, agile methods, strategic thinking, future thinking and others;CLIENTSNatura&CO, Ticket, Creditas, BID, LATAM Chile, Brasil Bank, EY, Heineken, SENAI, CNI, Wiz, BBSeguridade, TCU, World Bank, Neoenergia, UniCeub, SESI, ANEEL, Brasal, Caixa Econômica, World Bank, SEBRAE, Tesouro Nacional , Ipea, Ministério da Cidadania, MMA, Enap, Fundeb, Secretaria de MPEs, Ministério da Economia, and others. EXPERIENCE AS A TEACHER- “Service Design” - Livework- “Service Design Sprint” and “Design Ethnografy” - EISE- “Design Leadership” - Glimpse- "Yakuza" e "Empreendedorismo Criativo" - Perestroika- MBA "Design e Inovação" e "Previsão de Tendência e Comportamento de Consumo" - IESB.- "Innovation Challenge" at Leadership Program - ENAP- "Competências do Futuro e Design Thinking" - ESAF- MBA "Economia Comportamental" "Design de Serviço" - ESPM- "Remote Facilitation"- ENAPCERTIFICATIONSProduct Manager - PM3Designing Futures - IFTFUX Manager - NILSON NORMAN GROUPService Design Thinking- Copenhagen Institute of Interactive DesignService Design - EISEPOST GRADUATIONUX Design and Beyond - PUCGroup Dynamic - SBDGConsumer Behavior Specialist - Anhembi MorumbiMaster in Strategic Marketing - ESPMNeurociência - IPOGBACHELORAnthropology - UnB