Assistente De Atendimento Ao Cliente
Current
Sep 2024 - Present
AeroLeads people directory · profile
Karina Fernandes Email & Phone Number
Marketing | Atendimento ao cliente | CS | CX
at
Méliuz
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Marketing | Atendimento ao cliente | CS | CX
Location
Rio De Janeiro, Rio De Janeiro, Brazil
Company size
Who is Karina Fernandes? Overview
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Quick answer
Karina Fernandes is listed as Marketing | Atendimento ao cliente | CS | CX at Méliuz, a company with 151 employees, based in Rio De Janeiro, Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Karina Fernandes.
Karina Fernandes previously worked as Assistente de atendimento ao cliente at Méliuz and Assistente de Atendimento e Operações I at Pulse Solution. Karina Fernandes holds Marketing from Unisuam.
Company email context
Email format at Méliuz
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Méliuz
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Profile bio
About Karina Fernandes
Olá! Seja bem-vindo ao meu perfil.Sou uma profissional em formação na área de Marketing, com sólida experiência em atendimento ao cliente, atendimento de mídias sociais e liderança de equipes. Ao longo da minha carreira, desenvolvi habilidades essenciais para criar e executar estratégias eficazes que impulsionam o engajamento e a satisfação do cliente.Vamos nos conectar e trocar experiências?
Current workplace
Karina Fernandes's current company
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Méliuz
6 roles
Karina Fernandes work experience
A career timeline built from the work history available for this profile.
Assistente De Atendimento E Operações I
- Atendimento ao cliente de forma humanizada através dos canais: WhatsApp, redes sociais, e-mail e telefone;- Atendimento de mídias sociais;- Atendimento aos parceiros da empresa;- Monitorar os métodos de pesquisa de satisfação do cliente (NPS e CSAT);- Dominar as plataformas de atendimento: Zendesk, Movidesk e Buzzmonitor;- Dominar as ferramentas de.
Mar 2023 - Jan 2024
Assistente De Vendas
- Prospecção de clientes B2B;- Consultar as necessidades dos clientes e oferecer a proposta mais adequada;- Apresentação de portfólio para apresentar ofertas;- Administração da carteira de clientes.
Jun 2022 - Feb 2023
Auxiliar Administrativo Ii
- Atendimento receptivo informando orçamentos de peças e serviços da loja;- Controlar a carteira de clientes pela ferramenta Excel;- Assistência nos processos administrativos.
Mar 2021 - Dec 2021
Supervisora De Atendimento
Personalite Promotora
- Gestão da equipe garantindo vendas de produtos financeiros (empréstimo consignado, cartão de crédito, refinanciamento, portabilidade de empréstimos, entre outros);- Dar suporte e orientação para a equipe, redigir relatórios gerenciais, atualizar os sistemas de controle erelatórios de produtividade;- Realizar monitorias de qualidade, acompanhar.
Jun 2017 - Oct 2018
Auxiliar De Vendas
Personalite Promotora
- Telemarketing ativo para ofertar produtos financeiros como empréstimo consignado, refinanciamento,cartão de crédito e seguros;- Pós venda.
Jan 2017 - May 2017
Team & coworkers
Colleagues at Méliuz
Other employees you can reach at meliuz.com.br. View company contacts for 151 employees →
HF
Hugo Felipe Ferreira
Colleague at Méliuz
Vila Velha, Espírito Santo, Brazil, Brazil
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LB
Leonardo Batista Castro
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
FT
Fernanda Tavares
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
MG
Milene Guimarães
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
FL
Fábio Lima
Colleague at Méliuz
Manaus, Amazonas, Brazil, Brazil
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BJ
Basilios Junio Santos Servos
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
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VB
Vitor Bianchini De Oliveira
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
NO
Nathalia Oliveira
Colleague at Méliuz
Salvador, Bahia, Brazil, Brazil
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DA
Danilo A.
Colleague at Méliuz
Juiz De Fora, Minas Gerais, Brazil, Brazil
View →
JG
João Gabriel Ribeiro
Colleague at Méliuz
Itajubá, Minas Gerais, Brazil, Brazil
View →
Hugo Felipe Ferreira
Colleague at Méliuz
Vila Velha, Espírito Santo, Brazil, Brazil
View →
LB
Leonardo Batista Castro
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
FT
Fernanda Tavares
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
MG
Milene Guimarães
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
FL
Fábio Lima
Colleague at Méliuz
Manaus, Amazonas, Brazil, Brazil
View →
BJ
Basilios Junio Santos Servos
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
VB
Vitor Bianchini De Oliveira
Colleague at Méliuz
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
NO
Nathalia Oliveira
Colleague at Méliuz
Salvador, Bahia, Brazil, Brazil
View →
DA
Danilo A.
Colleague at Méliuz
Juiz De Fora, Minas Gerais, Brazil, Brazil
View →
JG
João Gabriel Ribeiro
Colleague at Méliuz
Itajubá, Minas Gerais, Brazil, Brazil
View →
1 education record
Karina Fernandes education
FAQ
Frequently asked questions about Karina Fernandes
Quick answers generated from the profile data available on this page.
What company does Karina Fernandes work for?
Karina Fernandes works for Méliuz.
What is Karina Fernandes's role at Méliuz?
Karina Fernandes is listed as Marketing | Atendimento ao cliente | CS | CX at Méliuz.
Where is Karina Fernandes based?
Karina Fernandes is based in Rio De Janeiro, Rio De Janeiro, Brazil while working with Méliuz.
What companies has Karina Fernandes worked for?
Karina Fernandes has worked for Méliuz, Pulse Solution, Smart Lagos, Gilson Pneus, and Personalite Promotora.
Who are Karina Fernandes's colleagues at Méliuz?
Karina Fernandes's colleagues at Méliuz include Hugo Felipe Ferreira, Leonardo Batista Castro, Fernanda Tavares, Milene Guimarães, and Fábio Lima.
How can I contact Karina Fernandes?
You can use AeroLeads to view verified contact signals for Karina Fernandes at Méliuz, including work email, phone, and LinkedIn data when available.
What schools did Karina Fernandes attend?
Karina Fernandes holds Marketing from Unisuam.
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