Karina Ng Email & Phone Number

Palo Alto, Ca

• Oversees the CEO, CFO, CTO, and COO calendars and agendas to prioritize their time to focus on strategic growth and development.• Work as the Executives’ “second brain” by making independent decisions on their behalf, prioritizing their meetings, and managing conflicting appointments using keen judgment.• Arrange domestic and international travel via TripActions.• Perform various accounting activities, including management of executive expenses and company credit card through SAP Concur.• Research a variety of vendors for company gifting and project manage the necessary communication, purchase, delivery, and budget requirements.• Evaluates new catering companies to revamp ADARA’s catering program for offices and internal events.• Coordinate virtual/in-person team events for product launches, holiday celebrations, and company off-sites to foster company engagement and boost morale.• Organize large-scale meetings with internal and external partners, spanning multiple time-zones and attend them to take notes/minutes.• Prepare various documents and contracts for Legal team via DocuSign.• Organizes multiple “brown bag” product training sessions to advance company product knowledge within the company.• Serves as point of contact to provide technical support across all offices to streamline work process and enhance workflow.• Works closely with HR Manager in helping prepare personal action notices, offer letters, and keeping all employee files organize and up to date.• Ensures the first-day onboarding process for new employees globally is smooth and seamless for all parties involved.• Operates as a facility manager within all twelve ADARA offices to plan, budget, and ensure the direction of all tasks on schedule.• Assists the VP of Finance to resolve facility issues with the property management in all twelve offices.• Assists the accounting department by helping reconcile office expense reports, invoices, and purchase orders.

San Leandro, Ca

∙ Directed incoming phone calls/emails/mail to the respective department to assist in building new potential relationships.∙ Assisted the HR coordinator with first day on-boarding.∙ Interacted with customers, project managers, shipping department on a daily basis, and responding to various customer inquiries and quotes.∙ Maintained and tracked purchase order invoices to ensure accurate monthly accounting reports.∙ Acted as a liaison between the cantonese employees and the company for precise project communication.∙ Handled clients embroidery purchase orders and ensures order completion to meet company sales goals.∙ Resolved any production issues within all departments involved to complete customer satisfaction.∙ On-boarded new hires with standard operating procedures and company policies to streamline workflow.∙ Integrated Slack Messenger app to enhance daily communication of projects, issues, and important announcements.∙ Provided Administrative support to Operations manager such as training new hires, updating orders as needed, and sustaining client relations to reduce workload.∙ Maintained and organized a spreadsheet of special requests to be bill at month’s end for Monthly reports.

Folsom, Ca

∙ Identified operational goals by analyzing business procedures; gathered information; assessed output qualifications and formats.∙ Monitored project progress by tracking activity; resolved problems utilizing IT groups ; published progress reports; recommended actions.∙ Defined project specifications by executing project milestones, phases and elements, while maintaining a tight budget.∙ Produced technical reports by gathering, evaluating and compiling information and trends∙ Scheduled weekly meetings/conference calls to uphold projected project timeline.∙ Constructed workflow charts and diagrams; studied system capabilities; wrote specifications.

San Jose State University

∙ Tracked/ordered operating supplies to avoid insufficient/excessive supplies and materials; analyzed different wholesalers to obtain the most cost-effective price.∙ Conducted research and prepared statistical sales reports for monthly branch meetings to reflect and foresee the company’s growth.∙ Handled all cash and store funds, corrected till and safes discrepancies, prepared bank deposits, and completed change orders.∙ Organized annual store event with the marketing team to attract sales and develop relationships with new customers.∙ Encourage an employee-friendly work environment to ensure productivity and staff retention∙ Coordinated quarterly performance review with corporate HR Coordinator to improve company morale and culture.∙ Acted as the HR Coordinator for the Branch and the HR liaison between employees and the corporate office.∙ Supervised facility maintenance to ensure a safe working environment∙ Recognized as employee of the month due to my ability to succeed in high demand environment∙ Created weekly employee schedule to ensure coverage tasks at all times

San Jose, California

∙ Recognized as employee of the month due to my driven determination and passion in terms of customer service. ∙ Provided prompt exceptional customer service to a diverse clientele.∙ Assisted store manager on training new employees on the cash register/point of sale system.∙ Maintained quality food safety standards.

∙ Observed patients during treatment to gather and asses data on patient responses and progress, and reported to physical therapist.∙ Administered active and passive treatments on patients such as manual exercises, heat, eletrical modalities, cryotherapy and thermotherapy.∙ Cleaned and arranged work area and sanitized treatment tables and equipment.

∙ Assisted students with their textbook inquiries/orders and provided support with customer service via telephone or online services.∙ Assisted shipping department with fulfilling online or special textbook orders and assisted in cashier/customer service representative as needed. Assisted customers locating textbooks, placed orders, and helped with customer service

∙ Utilized point of sales system to complete financial transactions∙ Maintained a clean and tidy work environment; preformed closing and opening duties∙ Promoted brand and provided positive customer service

Bachelor Of Science (B.S.), Kinesiotherapy/Kinesiotherapist

Activities and Societies: San Jose State Women's Volleyball Club, Kin Ambassadors, Re-Play at SJSU, Akbayan

Education record