Event management • Project-managed annual all-staff conference for 600+ delegates; creatively designed a day which met project objectives of ensuring staff left feeling exhilarated to continue their work and unified within the organisation. • Project-managed twice yearly Senior Management Team ‘Have Your Say’ tours. Worked closely and diplomatically with the Chief Executive and SMT to ensure the sessions met objectives of breaking down barriers between leadership and staff.Communications• Produced Chief Executive’s monthly video blog - advised on content, drafted script, recorded and edited final content in an efficient manner.• Produced and distributed regular email newsletters, imaginatively designed to entice and encourage staff to access and share knowledge on the intranet. • Conscientiously measured, tracked, evaluated and reported on all internal communications activities, using evaluations to refresh and update the internal communications strategy.• Methodically managed, monitored and updated intranet content and worked closely with IT team to ensure intranet efficiency.• Provided friendly and practical guidance and support for staff use of Crisis intranet.• Strategically developed and implemented the internal communications strategy, ensuring that it was founded on and remained true to Crisis’ organisational objectives and values. Other responsibilities• Developed, organised and delivered training and induction sessions on effective use of communications tools (SharePoint & Office 365).• Effectively managed Internal Communications budget

Played a key role in the organisational change project introducing Office 365 to Crisis. This project included the development and introduction of a new intranet, the move from file shares on internal servers to cloud storage, the introduction of social tools such as Yammer, OneNote, Skype for Business and SharePoint sites, the rebuild of every Crisis desktop and the introduction of hot- desking. Other responsibilities/ projects:All-staff conferenceChief Executive video blogDevelopment of Internal Communications StrategyDelivery of internal communications through a variety of channelsInternal newsletters

My time working as a Project Manager & Interpreter for Raleigh was exhilarating, empowering, exciting and just occasionally quite terrifying!I was responsible for planning, implementing and evaluating a Water, Sanitation and Hygiene (WaSH) project in an off - grid community in rural Nicaragua, ensuring that it was beneficial and sustainable for the local community, and worthwhile, challenging and enjoyable for the volunteers.My responsibilities were to enhance the experience for venturers by bridging language gaps between them and the local community, assist in ensuring that the host country participants were an integral part of the project team and assist in managing the relationship between the project team and the partner organisations on all projects. I was also responsible for preparing and providing the training/induction for the venturers on their arrival in-country, instructing groups in skills necessary to achieve project goals and facilitating group development and resolving group conflict when required, with particular regard to cross cultural need. I delivered one to one support and coaching for young people to ensure they got the most from the experience.I was required to liaise with the Logistics Manager over project requirements, manage and account for all equipment issued, manage a sub account for the project and account for all expenditure and liaise with other organisations and agencies as required.

This was my second position at Fuse. It was varied, exciting and enabled me to be very creative. I was responsible for communicating with target audiences and managing customer relationships as well as managing internal and external communications through a variety of channels. I formed strong working relationships with external agencies. I designed and managed the implementation of the social media plan. I organised a variety of events from exclusive networking events to exhibitions at trade shows.I wrote and proofread copy and was responsible for managing budgets.

I was responsible for assisting in the organisation of events, implementing the social media plan and managing the Salesforce CRM. I worked in a consultative manner with stakeholders and workers within client organisations to establish a holistic view of where the valuable knowledge within the organisation sat. I then helped to capture it, make it available via the Fuse platform, and empowered stakeholders to instil a knowledge sharing culture.I was responsible for managing client expectations, solving problems and facilitating launch success.

Conference (IDC): Head of Marketing A student run conference aiming to educate, inspire and raise awareness; A committee of 16 students organised the day-long event of seminars, lectures, a debate and a plenary for 300+ delegates and 26 high-profile speakers. As committee member I was jointly responsible for:Speaker liaison, venue find, sponsorship negotiations, managing catering, travel and accommodation logistics for the speakers.As head of publicity I was responsible for:Managing the design, production and distribution of flyers, posters, tickets and banners. Increasing traffic to website and social networking sites.A 'teaser' marketing campaign before leading to full advertising; liaising with press, public bodies, and other universities. As a consequence of these actions the number of delegates tripled from the previous year, resulting in a complete sell out.

Promoting the Newcastle University Careers' Service