Karina Elisabet Rosa Email & Phone Number

Argentina

Argentina

VetsourceDelivery Manager – Scrum Master Customer Success, Presentation Skills, Presentations, Renewals, SalesLed 3 agile teams for the ecommerce site (Consideration, Decision and Post Purchase Loyalty) with 13 Making Sense team members and 7 software engineers/ UX developers from VS.In charge of Talent Management, forecast, training in company procedures, billing, farming among other tasks.AlborDelivery ManagerLed 13 team members for Albor products including it migration from V2 to V3 (Azure based)Assist the full stack team with career development.Accountable for P&L, Risks, Billing, and team wellness.Help stakeholders to define priorities and create a roadmap to optimize budget utilization.

Ciudad De Buenos Aires, Provincia De Buenos Aires, Argentina

Customer Success, Presentation Skills, Presentations, Renewals, SalesLead 5 agile teams with +20 people for Media projects. Managed accounts & projects for: Dow Jones (WSJ, Barrons, NC AdTech), Paramount+ and Foiyee.Responsible for delivery success, talent management, account management, Billing & Forecasts. Delivered TEDX talks, processes improvements for Spark Digital (Cultural Awareness, SEO best practices, SQL Databases best practices, among others).Down JonesDelivery Manager & Scrum MasterLed 5 Agile teams for Barrons, WSJ, and AdTech (Red, Blue and Green teams)Scrum Master for AdTech teams to help build server architecture (mobile and web). Assist the full stack team with career development.Accountable for P&L, Risks, Billing, and team wellness. Customer Success.Responsible for farming activities.Paramount+Delivery Manager Lead 2 Agile teams (word-wide location) to develop P+ streaming platform features and test them on LG, Hisense, PS5, Roku and PS4 Help staffing resources and coordinating client interviews and feedback.Devices’ purchase process and delivery.Accountable for P&L, Risks, Billing, and team wellness.FoiyeeAccount Manager Supervise 1 Agile team Full Stack + QA) to develop a Real State web platform with membership subscription.

Ciudad De Buenos Aires, Argentina

Value Capture Product is the main program on Bayer's Americas portfolio with a Net Promoter Score value of 40 out of 50 points for Intacta Business with USD 600M+ of yearly profit.Customer Success, Presentation Skills, Presentations, Renewals, SalesReporting to US C-level, Ive led 5 Agile Teams (30 people distributed in US, Brazil and Argentina) for Value Capture Product in AWS + Node JS + Angular Full Stack Developers adding value and practicing DevOps to improve Value Capture app customer experience and to get revenue recognition for Bayer technology usage at Brazil. Accountable to understand the project objectives and demonstrate project leadership to bring the desired business benefits and value as defined in the business case. Partner with managed services providers to transform areas traditionally supported through waterfall methodologies into agile processes (SAFE)Led migration of some cross industries features to a new SaaS service with a new Legal entity. Wrote COBIS SOPs for data governance, led migration from Ping to Auth0.

Buenos Aires - Argentina

SENIOR MANAGER – Cognizant digital worksCustomer Success, Presentation Skills, Presentations, Renewals, SalesACCOUNTS:METLIFE CHILE (INSURANCE AND PROVIDA) Latam Marketing project Manager (Salesforce + Adobe Campaign Manager integration)KIMBERLY CLARK Latam Digital Marketing Manager for LATAM Huggies BrandDigital Marketing Campaigns management. Umbraco to Sitecore migration.Lead Argentina Digital Agencies programs for KCC.GOOGLE ACCOUNT DIRECTOR Reportees: 6 Managers – 20 Team leads – 300+ team members.Scope: Google gTech area: 2 directors – 8 VPMs (Google)Lead delivery and account management for 14 Rich Media workflows.Main achievements Google- Grew up program profitability by 46%- Succeed on 14 workflows ramp up on time along 4 years (hiring, training, talent management)- Succeed on Manila Operations mirror site ramp up.- Succeed on SOWs SLAs achievement for MBRs and QBRs

Began the Development Services line (Software Factory) with the analysis and implementation of management and development methodologies, standards, IT support tools, development of metrics, and SLAs.Developed a new market (provisional) by incorporating a new client (Mutual).Developed technical feasibility studies for partners (migration from Legacy systems to open-source platforms) Achieved CMMI Level 2 working on Internal CMMI Committee Team member. Wrote SOPs for CMMI level 2. Tailoring of CMMI SOPs for my projects.

- Database Modeling- Business Inteligence with MS SQL Server / Microstrategy- Performance tunning- Data Quality- Visual Studio Team System implementation

Book "SQL Server 2012"

Managed several IT Projects under a Software Factory and Agile environment working with Microsoft .NET and Java technologies. Handled the following accounts, among others: Repsol, Zurich, La Nación, Movilnet CANTV, Liberty, etc. In charge of Grupo SMS New Technologies implementation (Sharepoint, Project Server and Outlook Integration whith PS and Sharepoint) and its Success Histories preparation for Microsoft Visual Studio 2005 Launch.

Latin America Documentary Management Project Manager. In charge of the analysis and improvement of the following processes: Payment to suppliers, Issue, Manuals and Losses to be implemented in Documentum (ECM). In charge of the analysis, data modeling, design, development and implementation of Medicines Datawarehouse in the areas of Quality Control and Control of Service Performance.Main Customers: Mapfre Argentina, Mapfre Venezuela, Repsol Argentina.Products: Documentum, SharePoint (implementation, admin and Functional Analysis)

Project Leader of the implementation of Investment, Datawarehouse and CRM systems.Senior Programmer Analyst on Visual Basic 6 / SQL Server / ASP

In charge of allocating Resources to Projects and planning. In charge of the non-operative supervision of 180 collaborators in relation to the allocation and management of human resources. Responsible for the analysis and design of the Allocation System. In charge of the survey, analysis and documentation of processes for the Human Resources

Developed applications not provided for in the annual IT planning on Visual Basic 4.0 and 5.0 / SQL 6.5 and Access. Developed the system of Complaints, Petty Cash, Chemical Products Follow-up, Purchases, Assessment and marking of suppliers.Functional Analyst: Survey of processes for SAP implementation. Drafted rules and procedures.

• In charge of the distribution and control of the job performed by the people reporting to her (20).• In charge of the invoicing and normalization of irregular consumptions.• In charge of the analysis and response to clients' complaints filed the Argentine Electricity Regulatory Board and clients deriving from the branch´s direction.• Opened and followed up cases related to electric power stealing events and manipulation of electric power meters.• In charge of the invoicing, collection management and regularization of unlawful services.• Coordinated control procedures.