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Karina Santoyo Silvio Email & Phone Number
Payment and Fraud Specialist
at
WeTravel
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Payment and Fraud Specialist
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size
Who is Karina Santoyo Silvio? Overview
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Quick answer
Karina Santoyo Silvio is listed as Payment and Fraud Specialist at WeTravel, a company with 289 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Karina Santoyo Silvio.
Karina Santoyo Silvio previously worked as Fraud Investigator at Payretailers and Fraud Specialist at Verse Technologies Inc. Karina Santoyo Silvio holds Máster En Sistemas De Información Geográfica from Universitat Politècnica De Catalunya.
Company email context
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WeTravel
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Profile bio
About Karina Santoyo Silvio
Fraud Specialist with an Engineering and Customer Service background. Skilled in collaborating with multidisciplinary teams, I enjoy getting the best out of my colleagues and promoting teamwork. Dedicated to creating a harmonious work environment, I prioritize open communication and knowledge sharing. What I like the most about Fraud?✅ I love to help people ✅ I truly enjoy the dynamic enviroment✅ I have a super capability for the attention to detail✅ I'm curious What I'm good at?✅ Fraud investigations✅ Transaction monitoring✅ Fraud cases and solution or remediation plans --> scams, ATO/AHO, friendly-fraud, identity theft, documents tampering, etc. ✅ Payments/Operations✅ Chargebacks and disputes management✅ Providing training on fraud awareness and risk management. With my technical skills, customer service background, and strong soft skills, I am poised to make a significant impact in the fight against fraud while encouraging a positive and collaborative work environment. Fluent in Spanish and English.Fraud Specialist | Fraud Investigator | Transaction Monitoring | Payments and Risk | Digital payments | Fraud Prevention | Operations | KYC | Fintech | Looker | SQL |
Listed skills include Autocad, Agrimensura, Microsoft Office, Wordpress, and 19 others.
Current workplace
Karina Santoyo Silvio's current company
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Wetravel
9 roles
Karina Santoyo Silvio work experience
A career timeline built from the work history available for this profile.
Fraud Investigator
Current
Apr 2024 - Present
Fraud Specialist
Fraud prevention and management, demonstrating proficiency in various key areas. This includes utilizing data analysis to implement effective fraud prevention measures based on identified patterns. I have collaborated closely with diverse teams, such as Compliance, Payments, Marketing, Product, and User Happiness, to improve communication protocols related.
Aug 2021 - Jan 2024
Fraud Subject Matter Expert
In charge of managing all issues and inquiries related to Fraud within the Customer Service team. This involves closely monitoring transactions as well as promptly reporting any suspicious user activity or behavior.
Nov 2020 - Aug 2021
Customer Support And Fraud Analyst
In my role, I have been responsible for several key areas. This includes analyzing fraudulent behaviors within the Rewards Program, managing user community and payment processing, overseeing the resolution of incidents related to app functionality such as bugs and general malfunctions, managing contact channels, and addressing logistics and product issues.
Apr 2019 - Nov 2020
Customer Support Coordinator
I have undertaken diverse responsibilities and managed a range of tasks. These involve monitoring and analyzing product incidents, conducting quality reviews of products, supporting the launch of new collections, enhancing the user experience, managing customer contacts across different regions, developing department procedures and training materials.
Nov 2016 - Apr 2019
Blogger - Digital Content Writer
Blog: La Vida Es Una Boda
Content generation focused on advice and inspiration for wedding planning and decoration. I have conducted research on trends, engaged in coolhunting activities, and maintained direct contact with the community via email. Additionally, I have managed the social media presence associated with the blog, fostering community engagement and loyalty.
Aug 2013 - Aug 2017
Images And Lidar Data Analyst
- Lidar acquisition and processing for mapping/cartography purposes. Generation of DTM and DSM.- Ground QC (Microstation and Terrasolid). - Orthophoto processing and QC. - Editing group coordination (Photoshop). - Always delivered to the clients a quality product in the contract deadlines. - Managed to organize, and deliver projects that had up to 1 year.
Jan 2012 - Feb 2015
Project Engineer
Tranarg Consultores C.A.
- Reported Directly to the Shareholders. - Reports writing. - Orthophoto Processing, and Lidar data quality assurance. - Project advancement vs. planned reports. - Customer training for optimal use of the delivered data and the correspondent software.
May 2009 - Jan 2012
Team & coworkers
Colleagues at WeTravel
Other employees you can reach at wetravel.com. View company contacts for 289 employees →
BM
Brenda Martinez
Colleague at WetravelSan Pedro Sula, Cortés, Honduras, Honduras
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AG
Andres Goldberg
Colleague at WetravelBuenos Aires Province, Argentina, Argentina
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RA
Ragsana Alizada
Colleague at WetravelBaku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
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DR
David Redwine
Colleague at WetravelMetro Jacksonville, United States
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FG
Farhad Gambarov
Colleague at WetravelBaku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
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JT
Juan Trabucco
Colleague at WetravelArgentina, Argentina
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GO
Gabil Orujov
Colleague at WetravelAzerbaijan, Azerbaijan
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BR
Benjie Rose Olafsson
Colleague at WetravelAmsterdam, North Holland, Netherlands, Netherlands
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GV
Gerda Valentaite
Colleague at WetravelHungary, Hungary
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AA
Azhar Azhar
Colleague at WetravelUnited Arab Emirates, United Arab Emirates
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Brenda Martinez
Colleague at WetravelSan Pedro Sula, Cortés, Honduras, Honduras
View →
AG
Andres Goldberg
Colleague at WetravelBuenos Aires Province, Argentina, Argentina
View →
RA
Ragsana Alizada
Colleague at WetravelBaku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
View →
DR
David Redwine
Colleague at WetravelMetro Jacksonville, United States
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FG
Farhad Gambarov
Colleague at WetravelBaku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
View →
JT
Juan Trabucco
Colleague at WetravelArgentina, Argentina
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GO
Gabil Orujov
Colleague at WetravelAzerbaijan, Azerbaijan
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BR
Benjie Rose Olafsson
Colleague at WetravelAmsterdam, North Holland, Netherlands, Netherlands
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GV
Gerda Valentaite
Colleague at WetravelHungary, Hungary
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AA
Azhar Azhar
Colleague at WetravelUnited Arab Emirates, United Arab Emirates
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4 education records
Karina Santoyo Silvio education
Máster En Sistemas De Información Geográfica
Branding And Customer Experience
Diplomado En Gerencia De Proyectos
Geodetic Engineer
FAQ
Frequently asked questions about Karina Santoyo Silvio
Quick answers generated from the profile data available on this page.
What company does Karina Santoyo Silvio work for?
Karina Santoyo Silvio works for WeTravel.
What is Karina Santoyo Silvio's role at WeTravel?
Karina Santoyo Silvio is listed as Payment and Fraud Specialist at WeTravel.
Where is Karina Santoyo Silvio based?
Karina Santoyo Silvio is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with WeTravel.
What companies has Karina Santoyo Silvio worked for?
Karina Santoyo Silvio has worked for Wetravel, Payretailers, Verse Technologies Inc, 21 Buttons, and Lorena Canals.
Who are Karina Santoyo Silvio's colleagues at WeTravel?
Karina Santoyo Silvio's colleagues at WeTravel include Brenda Martinez, Andres Goldberg, Ragsana Alizada, David Redwine, and Farhad Gambarov.
How can I contact Karina Santoyo Silvio?
You can use AeroLeads to view verified contact signals for Karina Santoyo Silvio at WeTravel, including work email, phone, and LinkedIn data when available.
What schools did Karina Santoyo Silvio attend?
Karina Santoyo Silvio holds Máster En Sistemas De Información Geográfica from Universitat Politècnica De Catalunya.
What skills is Karina Santoyo Silvio known for?
Karina Santoyo Silvio is listed with skills including Autocad, Agrimensura, Microsoft Office, Wordpress, Global Mapper, Planeamiento De Proyectos, Control De Calidad, and Photogrammetry.
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