Karina Stundyte Email & Phone Number

Aberdeen, Scotland, United Kingdom

• Communicating with customers and handling all incoming communication by phone, email and live chat
• Working against a customer retention target and upselling service add-ons
• Resolving customer enquiries and disputes and escalating when necessary
• Streamlining the customer service processes within the company
• General administration including updating CRM and customer records, spreadsheets and resources
• Ensuring each customer has the resources to allow them to successfully bid in public sector

Aberdeen, Scotland, United Kingdom

Obtained very positive appraisals from management for my ability to work well under pressure, meet my personal sales goals and remain motivated at all times.

Inverness, Scotland, United Kingdom

Consistently exceeded the sales of credit cards notwithstanding seasonality or other challenges.Experienced working for Burton Menswear, Dorothy Perkins and Wallis.

Inverness, Scotland, United Kingdom

Experienced many sectors in Debenhams including womenswear, menswear and the fragrance department. It was a great insight of working with different customer demands. Consistently exceeded sales targets for credit cards (Mastercard) for customers.