Karina Suarez Email & Phone Number

Orlando, Florida, US

• Manage 50 or more inbound call traffic per day for largest timeshare developer in Central Florida, with annual sales exceeding $8 million.
• Research and respond to verbal and written complaints from consumers, private attorneys and official State Agencies for large-scale timeshare vacation ownership company, via regular and electronic mail, using tact.
• Assisted as Senior Paralegal for large team of lawyers researching information for up to 25 cases concurrently, planning and organizing work in order to respond to State Agencies demands in high-pressure.
• Developed standard operating procedures for training of newly hired staff of 3 to process complaints from the Better Business Bureau.
• Edited the work of others for Editor in Chief, and assumed Editor in Chief’s role during the primary’s absence.
• Edited internal and external company correspondence in English, Spanish and Portuguese.

Orlando, FL, US

• Instructed voters on the proper method of placing ballots into the tabulator and assisted with screen messages.
• Assisted Poll Clerk with Tabulator set up prior to poll opening, and with closing, recording and transmitting of election results electronically after polls closed.

Mountain View, CA, US

• Sorted, compared, classified and rated Argentine search engine queries providing written feedback for optimal listings following company established standards.

• Assisted with inventory control and general office duties for web-based company with annual national and international sales of over $150K to government, corporate and individual end-users.
• Wrote and proofread copy for company publicity for advertising in nationwide publications.

• Proposed and created fiction column for non-profit, animal related publication; wrote and self-edited bi-annual “Chloe Le Blanc” short stories of 4000 words.

Associate'S Degree, International Relations

Bachelor'S, General Studies / Political Science