Karin Burri Email & Phone Number

Zurich, Switzerland

Schlieren

- Account Management for Key Partners from lead generation to roll-out- Category Leader for Hospitality and Cafés- Winning new businesses and growing existing accounts to achieve business targets set- Negotiate and manage agreements and contracts with assigned accounts- Since 2023: Managing Hiestand Bakery Shop and Restaurant with P & L responsibility

Zurich, Switzerland

We believe that girl's education affects a nation's economy. When girls in developing countries receive an education, it increases their ability to gain access to higher paying jobs. To women's involvement in politics. It prevents malnutrition or even death of children. Investing in girls’ education provides a boost to a developing country’s progress and acts as a catalyst for gender equality on multiple levels. Yet 25% of girls in developing countries have not completed primary school. We collect donations to support girl's education.

Rheinfelden, Dietikon

- Excellent trust relationships with a portfolio of major clients- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives (with BTL and ATL marketing)- Collaborate with trade partners through Category Management Projects in order to increase our competitiveness- Manage customer budgets and other trade funds and ensure allocation behind strategic priorities- Collaborate with local business teams (Marketing, Category Planning, Logistics) in order to drive, develop and execute new concepts and promotions

Zurich Airport

- Collaboration with Airlines to create new menu cycles for an outstanding onboard Catering experience- Strong contribution to Business Development, reaching growth figures by driving product strategy- Achieving commercial targets by maximizing profits at the desired margin- Responsible for pricing and invoicing according to Service Level Agreement- Act as a liaison between Airline, R&D, Production, and Logistics in managing day to day operations - Development and execution of Culinary Workshops and Meal Presentation Events- Successfully increased customer performance results- Coaching and development of Commercial intern- Generate weekly tastings reports to better suit customer preferences- Conducting Dutyfree Sales Trainings for new Cabin Crew Members.

- Managing a team of 6 Customer Service Representatives.- Responsible for Key Account Management for Swiss and Middle East markets- Maximizing sales opportunities through cross and up-selling- Identifying, targeting and approaching new business opportunities- Management and coordination of full supply chain between Headquarters and Production in Switzerland and Dubai Sales Office-Developed a number of incentives for team members to achieve targets- Monitoring and enhancing customer satisfaction- Creation, coordination and implementation of sales campaigns- Successfully trained new employees on all operational, sales and customer service facets.- Investigated and resolved customer complaints.- Coordination of Event Sponsorship projects: Energy Stars for Free, Art Basel, Red Cross Gala, Zurich Opernball.

- Collaborated in the execution of trade shows and exhibitions- Responsible for webpage content, inluding online technical product factsheets- Assisted with the design and content of E-Mail Newsletters to subscribers- Coordinated successfully corporate events with 50+ attendees- Monitored and reported marketing budget to CEO- Processing sales statistics for vendors

- Took inbound calls, dealt with questions efficiently and effectively and input data into ICT systems- Communicate with customers who have escalated issues to determine beneficial resolution and ensure timely follow-up to verify that complaints have been addressed and satisfied- Coordinating repair process with third parties- Purchasing of specific technical Swiss IT hardware- Responsible for Trainees

Certificate Of Advanced Studies - General Management Vsk, Economics

The Complete Skilled Negotiatior

Eidg. Anerkannter Berufsbildner/In

Nlp Practitioner Ianlp

Berufsmatura, Business Informatics