Karin Dawkin

Karin Dawkin Email and Phone Number

Customer Service Advisor at P C Henderson Limited @ P C Henderson Limited
durham, united kingdom
Karin Dawkin's Location
Spennymoor, England, United Kingdom, United Kingdom
Karin Dawkin's Contact Details

Karin Dawkin personal email

n/a
About Karin Dawkin

Committed to providing exceptional customer service. Leads by example and ensures execution of company policies and implementation of strategies and quality measures.

Karin Dawkin's Current Company Details
P C Henderson Limited

P C Henderson Limited

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Customer Service Advisor at P C Henderson Limited
durham, united kingdom
Website:
pchenderson.com
Employees:
31
Karin Dawkin Work Experience Details
  • P C Henderson Limited
    Customer Service Advisor
    P C Henderson Limited Jul 2018 - Present
    Bowburn
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  • Gap Year
    Planner
    Gap Year Aug 2015 - Jun 2018
    Spennymoor, Co. Durham
    View
  • Berghaus Ltd
    International Accounts Coordinator
    Berghaus Ltd Apr 2014 - Aug 2015
    Sunderland, United Kingdom
    Serviced a portfolio of international accounts (Germany, Poland, Dubai, Taiwan) together with the responsible account manager. Developed relationships with trading partners and ensured deliveries were made on time and in full.
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  • Joules
    International Multichannel Customer Service Advisor
    Joules May 2013 - Mar 2014
    Corby, United Kingdom
    Working as a team member of customer service advisors, developed strong and knowledgeable relationships with external and internal customers. Ensured conversion of the order book after accurate and timely order-processing. Owned issues, solved problems or complaints or escalated as necessary. Undertook translation activities for marketing purposes and in order to help with the development of an international website
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  • Joules
    Customer Service Advisor
    Joules Aug 2012 - May 2013
    Corby, United Kingdom
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  • Kwik-Fit
    Sos Helpline Operative
    Kwik-Fit Jun 2012 - Aug 2012
    United Kingdom
    Sourcing and placing orders with tyre manufacturers for specialist tyres on behalf of the national KwikFit Centre network. This required an understanding of tyre descriptions, sizes and tyre costs. Working with different internet based ordering systems. Meeting set GOS targets for calls, accuracy and reason code input.
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  • Wagerlogic
    Contact Centre Team Leader
    Wagerlogic 2005 - 2011
    Successfully headed teams of customer service representatives for the contact centre in the roles of Team Leader and VIP Team Supervisor.
  • Worldwide Dispensers
    Team Leader, Internal Sales
    Worldwide Dispensers 1999 - 2005
    London, United Kingdom, Sw19
    Liaison with national and international customers including multinational accounts. Planning and scheduling of deliveries for main product groups. Regular reporting to the senior management team on key issues affecting delivery of product
  • Ravensburger Ltd..
    Customer Service Manager
    Ravensburger Ltd.. 1998 - 1999
    Bicester, Oxfordshire, England
    Account administration and liaison with blue chip companies.
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  • E.P. Barrus Ltd.
    Sales Office Manager (Vehicle Division)
    E.P. Barrus Ltd. 1993 - 1998
    Bicester, Oxfordshire, England
    Liaison with appointed dealers, preparation of monthly reports, organisation of exhibitions.
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Karin Dawkin Skills

Customer Service Customer Retention Team Management Team Leadership Sales Performance Management Account Management Leadership Management Call Center English Call Centers Online Gaming Complaint Management German E Commerce Coaching Highly Dedicated Computer Literate Customer Relations Problem Solving

Karin Dawkin Education Details

  • Goethegymnasium, Hildesheim, Germany
    Goethegymnasium, Hildesheim, Germany
    English, Geography, French, Home Economics
  • Glen Waverley High School, Glen Waverley, Australia
    Glen Waverley High School, Glen Waverley, Australia

Frequently Asked Questions about Karin Dawkin

What company does Karin Dawkin work for?

Karin Dawkin works for P C Henderson Limited

What is Karin Dawkin's role at the current company?

Karin Dawkin's current role is Customer Service Advisor at P C Henderson Limited.

What is Karin Dawkin's email address?

Karin Dawkin's email address is ca****@****ail.com

What schools did Karin Dawkin attend?

Karin Dawkin attended Goethegymnasium, Hildesheim, Germany, Glen Waverley High School, Glen Waverley, Australia.

What are some of Karin Dawkin's interests?

Karin Dawkin has interest in Civil Rights And Social Action, Education, Environment, Health.

What skills is Karin Dawkin known for?

Karin Dawkin has skills like Customer Service, Customer Retention, Team Management, Team Leadership, Sales, Performance Management, Account Management, Leadership, Management, Call Center, English, Call Centers.

Who are Karin Dawkin's colleagues?

Karin Dawkin's colleagues are James Ridley, David Owen, Lakshya Kharkwal, Kate Donkin, Lorraine Craggs, Dave Green, Ron Gurney.

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