Creating and setting up the Department of Asia (8 countries)- Development of B2C products for online sales following the charts and tools defined by the agency- In charge of suppliers selection and negotiation of contracts with subcontractors (airfares, tours..)- Management of two sales consultants- Daily online sales, Profit & Loss follow up and calculation and report of monthly activities

Managing the French department for Exotissimo Travel in Vietnam :Operations :- Coordinate with Exo Cambodia and Laos inbound departments- Research, sales and business development- Develop client database, prospect new clients and reply to tenders- Maintain formal and informal meetings with the Key Accounts- Develop and cultivate good relations with partners and clients (B2B and B2C). - Maintenance and development of products and toolsAccounting : - Carry out the follow-up of the accounts - Control with the accounting service the effective payments of partners and suppliersQuality and reporting :- Supervise all Business travel inquiries of Department- Monthly operations reporting and sales reportingHuman Resources :- Supervise all matters of the Human Resources for the Department (Recruitment, Training, Career, Salary, Retention, Assessment, etc.)

Control and follow-up of reservations to receptive subcontractors:- Handle of customer’s request and coordinate and follow up with receptive offices in Asia- Control of all reservation to subcontractors and responsible of B to B communication with customers

Creating and organizing of all travel arrangements departing from Cambodia for individuals, groups and corporate:- Management of 8 staff- Achievement of a business plan and conduction of marketing actions- Development of the local market and sales activity follow up- Creation of Had Hoc packages for local FIT (Frequent Individual Travellers)- M.I.C.E (Meetings Incentives Conferences and Events) organization for local corporate business- Responsible of an American Express implant at the US Embassy- Representative and member of the Administration Council of the French-Cambodian Chamber of Commerce

Creating of Ad Hoc packages specialized in long haul destinations: Indian Ocean USA, Asia, Canada, and Guyana:- Negotiation of airfares and allotments with the relevant airlines and rates with hotels- Daily online sales follow up - Calculation and report of monthly activities. - Profit & Loss follow up

Elaboration of Ad Hoc quotations and programs specialized in South East Asia area for individuals, groups and corporate based in Europe:- Creation of Ad Hoc packages for GIT, GIR and FIT and Incentive agencies / Tour Operator based in Europe- M.I.C.E organization for Corporate business- Responsible of productions manuals for tour operators based in Europe- Management of two Production Assistants- In charge of suppliers selection and negotiation of contracts with subcontractors- Training of travel agent for company branches in Vietnam and in Cambodia

Control and follow-up of reservations to receptive subcontractors:- Control of all reservation to subcontractors and responsible of B to B communication with customers- Coordination with the Operations Department- Management of two booking agents- Handle customers complaint- Approval of subcontractor’s invoices and billing to customers