Karin Hardison Email & Phone Number

Excited to be part of the IT team and serve ~1million residents from all facets including Human Services and Court Systems with my skills and knowledge of project management, program management, Cloud Services, application vendors and system integration.

• As Technical Project Manager, transitioned flagship Customer and Meter Solution licensed products to hosted SaaS subscription offerings including Self Service Infrastructure.
• Productively managed project migrating eight SaaS cloud services to True SaaS model leveraging new multi-services platform based on Kubernetes orchestrated containers, enabling horizontal and vertical scaling; full.
• As lead TPM for 2 years+ strategic project of 125+ people, lowered costs and increased security posture of multi-tenant SaaS Opower by migrating from legacy data centers to new Oracle Cloud Infrastructure and Platforms.
• Complex project collaborating for first time with Oracle SaaS ERP team to deliver a cross-functional product. Combining Fusion UI for CSR with data and analytics from our products, resulting in a more tailored.
• Enabled growth to 100+ satisfied customers, via developing, facilitating, and oversee sound operational processes and program management practices via creation and maintenance of templates, standards, processes, best.
• Decreased end-to-end execution time for provisioning of Cloud Services thru educating teams on contractual obligations, streamlining processes, and increasing collaboration with sales team.

San Francisco Bay Area

• Successfully delivered 2 strategic licensed products from scratch. Responsibilities included Technical Project Management.
• Skillfully managed budgets up to $6M and project teams of up to 140 people, across US, India, and Philippines. Responsible for delivery, quality, budget, and full lifecycle project management.
• Modernized Meter Data Management (MDM), globally used by 60+ production clients with 50 million meters and up to 30TB meter data for one client. Delivered created from scratch v2 3 months earlier than planned to meet.
• Enhanced our Utility solution via Data Analytics, BI, DB Partitioning, Archiving, Data Migration and Testing products plus integration to Customer Information System, Customer Self Service Portal, Asset Management.

Effectively managed implementation project focused on upgrading Ventyx PassPort and integrating with Business Process Management; built strong partnerships with architects, systems & business analysts, users, stakeholders, and vendor among others.

Started as a programmer (employee #63), promoted consistently, and left as a Director, producing quality products from requirements thru sustaining. As both Development and Project Manager, risk managed budgets up to $5M and teams of up to 130 people. Created and managed a maintenance team increasing go-live success and customer satisfaction thru process.