Karin Harley Cert Cii Email & Phone Number

Greater Barcelona Metropolitan Area

Barcelona, Catalonia, Spain

To ensure the sales department and the company functions in accordance with OFGEM and EU regulations. Provide feedback and training to sales agents where improvements are required, such as customer service training and energy industry-related training.

Barcelona Area, Spain

Research and identify new business opportunities -seek out the appropriate contact in an organization, generate leads, and cold call prospective customers to arrange meetings with the Area Sales Representative.

Barcelona, Catalonia, Spain

Provide a high level of customer service, in the form of telephone and email communications. Deal with requests of password resets, profile management, identify bugs and assist members in navigating the site, process refunds when applicable. Taking over complex calls from other advisors when required and manager unavailable. Responsible for training new.

Barcelona Area, Spain

Handle approx. 85 - 100 inbound calls per day, consisting of booking requests, cancellations, amendments, and customer service inquiries. Identify sales opportunities in every call by understanding the customers’ needs.

Manchester, United Kingdom

Investigate and settle insurance water damage, theft & fire claims on behalf of the insurer. Ensure that claims are settled in a timely manner and in accordance with the policy coverage and FCA regulation.

Manchester, United Kingdom

Secure new business and maintain good relations with existing clients by processing renewals within a good time and obtaining alternative quotations when necessary.

Hale

Responsible for the ongoing management of commercial clients, retention of new and renewal clients, and maintaining a partnership with the insurer to support business development activities while upholding high service standards.

Adlington, England, United Kingdom

Convert quotes for new clients into sales using effective sales techniques. Assist Team Manager with & Operations Manager with additional tasks

Prepare renewal invitations contacting clients prior to renewal within a reasonable timescale.

Cheadle

Correspond between repairer centers and claims team to maintain a healthy relationship between company and repair center. Invoice repair centers for balances due (referral commissions) and arrange payment of the repair centers invoices due from MSL.

Cheadle

Arrange the repair of the customer's vehicle on a credit basis by communicating with the repair center and the inspecting engineer. Prior to arranging this, obtain acceptance of liability from the third party insurer to assure settlement of repair costs. Deal with complaints made by clients and communicate with the repairer to resolve. Chase and receive.

Certificate Of Insurance, If1, I10, If4

Tefl Level 5

Nvq Level 3, Business Administration

Nvq Level 2, Business Administration And Management, General

Education record