Karin A Madrid, Mba, A-Cspo Email and Phone Number
Karin A Madrid, Mba, A-Cspo work email
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Karin A Madrid, Mba, A-Cspo personal email
Karin A Madrid, Mba, A-Cspo phone numbers
Karin A Madrid, Mba, A-Cspo is a VP, SR Product Manager, Salesforce and Digital Transformation at BOK Financial. She possess expertise in marketing strategy, market research, project management, social media marketing, sap and 14 more skills. She is proficient in English. Colleagues describe her as "As I worked on a year long key strategic Logistics project at Hilti Karin became my go to person. She earned this because she had an encyclopedic knowledge of the topics assigned to her.Things I needed to learn. She knew her stuff. She could back it up. with references. She could present it. For example she created an exhaustive brief on one of Hilti's key competitors. We collaborated together but she took on all the work and rightly got all the credit. The brief went to Senior Management in the USA and Europe. She also presented the material to Senior Management in the USA. Karin knows her stuff and is always helpful." and "I have had the privilege and fortune of working with Karin for the past three years. She continued to impress me with her drive, creativity, proactive approach, quick grasp of new concepts and willingness to take on responsibilities beyond her immediate responsibilities. She displayed her enthusiasm to develop further by educating herself through participation in Hilti’s portfolio of Leadership Academy training. She keeps the big picture in mind and focuses on the high priority issues while skillfully managing expectations by openly and effectively communicating with all stakeholders. She managed a high visibility, high stakes, ambitious project implementation that required her to: • Quickly learn and grasp new and complex concepts and processes steered from a global team • Effectively communicate them to a local cross-functional team and ensure their buy-in and commitment • Address and resolve roadblocks with the team • Work closely with global and local stakeholders, commit long hours if required, to ensure meeting deadlines and successful implementation Karin is respected among her peers and the company’s top management. She is considered the go-to person regarding Competitive Intelligence, market knowledge and secondary research. Karin comes highly recommended!"
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Vp, Sr Product Manager, Salesforce And Digital TransformationBok Financial Oct 2021 - PresentTulsa, Ok, UsServing as Product Manager and Product Owner in an agile development framework to continually improve the ease of use of applications including Customer Relationship Management Software Salesforce as well as Electronic Signature, File Sharing, and Document Storage to provide ~1,000 employees in the Wealth Management Division a digital experience that enables them to deliver exceptional service to clients of BOK Financial.
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Vice President Business Initiatives Wealth Management DivisionBok Financial Mar 2016 - Sep 2021Tulsa, Ok, Us• Reporting to the COO ( Chief Operating Officer) of Wealth Management• Responsible for leadership of cross functional teams to strategize, plan, and execute a variety of programs such as process improvements and change management initiatives
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Sr. Manager, Technical ProcessesHilti Apr 2015 - Feb 2016Schaan, LiDriving operational excellence by finding ways to improve processes to increase customer satisfaction and productivity• Eliminated manual order entry for promotional items by programming CATT to create SAP orders in batch with a click of button. Worked on a team to develop a work flow management tool to manage sales promotions more efficiently• Lead a project to eliminate manually fulfilling invoice reprint requests that customers place on Hilti’s Website through automation by utilization VB scripting to access SAP. • Designed MS Access database to collect and analyze meta data for all incoming calls to the Customer Service Center from the field. Data is used to drive change management towards increasing utilization of self-service tools designed specifically for the field such as smart phone apps• Maintained and troubleshoot automated solutions such as SMS text message notifications for sales representatives. SMS informs sales representatives about any status changes on orders they have placed. -
Marketing Project Manager IiHilti Oct 2014 - Mar 2015Schaan, LiDROVE THE EXECUTION OF A NEW B2B SERVICE STRATEGY• Cascaded strategy objectives down by meeting with leaders in engineering, logistics, finance, IT and marketing • Increased alignment and awareness of service strategy objectives within the first month• Build a database to gather and maintain information about 60+ service offerings in categories such as engineering services, technical library (e.g. LEED, MSDS, BIM, CAD drawings, submittals), software and apps, equipment leasing, and inventory management• Worked with cross-functional teams to develop KPIs, SAP item numbers, and standards for CRM reporting for each service• Revamped ~ 25 Catalog Pages for Hilti Service Offerings Section in the Hilti North America 2015 Print Catalog by gathering and editing input from multiple departments and the branding team. Suggested and successfully added QR Codes to all Service Pages.
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Market Research AnalystHilti Jun 2011 - Sep 2014Schaan, LiPROVIDED INTELLIGENCE ON COMPETITORS AND MARKETS IN THE COMMERCIAL CONSTRUCTION, CIVIL AND ENERGY INDUSTRY • Revamped “Market Research Intranet Site” e.g. started a news feed and posted on average 10 news articles each month over 2 years resulting in increase of average monthly unique visitors to intranet site from 1 to 150 • Published 30-40 page report every quarter over 3 years about market trends and competitor updates and raised overall organizational market knowledge • First in the company to use social media to supplement sourcing market information leading to invitation by the Global Headquarter for me to present best practices to all other market research analysts company wide• Earned subject matter expert status for all ad hoc market information requests small or large• Presented to the CEO and the Board annually findings regarding a specific market topic, created 50-100 power points for pre-read, presented 10 summary power points, and took questions in Q&A session• Collaborated with ~15 Product Managers for the annual evaluation of market size and market share for 95 product lines • Managed 10 months project to collect and review product data for 6,000 items and loaded product data to Stibo for system integration with SAP and Hybris in collaboration with product management, legal, brand and IT. Improved product database by discovering significant data integrity issue through regression testing
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Marketing InternHilti Feb 2011 - Jun 2011Schaan, LiSUPPORTED STRATEGY DEVELOPMENT FOR 5 YEAR ROAD MAP FOR HILTI NORTH AMERICA• Acted as liaison between Vice President of Marketing and 10 strategy teams to communicate deliverables, deadlines and critical issues • Facilitated weekly meetings with all strategy teams, workshops and kick-off meetings • Created and managed a strategy fact base including hypotheses trees, ~ 3,000 customer interviews and ~ 50 market research reports
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Assistant ManagerWalgreens Jun 2009 - Oct 2010Deerfield, Il, UsMANAGED WALGREENS PHARMACY AND STORE• Supervised 20+ employees including cashiers, cosmetic desk, photo center and pharmacy personnel• Managed inventory by analyzing historic sales data, taking weekly on-site inventory and using knowledge of upcoming sales• Increased employee retention by 70 percent by effectively catering to the diverse needs of a multi-generational work force -
Assistant ManagerCarrellos Coffee Jan 2007 - May 2009DEVELOPED AND OPERATED A START-UP GOURMET COFFEE AND PASTRY BUSINESS• Increased revenues by revamping menu and store hours• Lowered cost by re-negotiating rent and making changes to work schedules of employees• Initiated and conducted customer survey to provide recommendations to start-up owners• Start-up owners were able to successfully sell the business in 2009 due to my initiatives that increased profitability of the business significantly
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Ccs 2 (Copy Center Service Management Ii )Office Depot Jan 2007 - Nov 2008Boca Raton, Florida, UsMANAGED COPY CENTER INSIDE OFFICE SUPPLY STORE • Consulted customers on Design of Business Logos, Business Stationary, Business Cards and Flyers• Multiple times awarded “Employee of the month” -
Management Team MemberEce Projektmanagement Gmbh & Co. Kg Aug 2000 - Dec 200522391 Hamburg, DeMANAGED SHOPPING MALL WITH 6 ACRES OF SALES FLOOR FEATURING 100 STORES OVER 3 LEVELS AND PARKING GARAGE WITH 1,250 PARKING SPACES OVER 4 LEVELS• Youngest Management Team member in company history• Supervised staff of 40+ including security, janitorial, parking garage, customer service, event personnel, interior decorators, electricians, HVAC and remodeling contractors• Moderated meetings between top company leadership, local politicians, local business leaders, and citizen advocacy groups • Managed shopping mall events such as shopping mall concerts, seasonal performances and exhibits• Monitored and collected local news coverage about the shopping mall and forwarded critical issues to Corporate PR Manager -
Sales AssociateZero Fashion Store Nov 2002 - Aug 2004SALES ASSOCIATE WITH HIGH PERCENTAGE OF SALARY COMMISSION BASED• Top Sales person at the local store based on total sales and number of pieces sold to each customer • Maintained customer base by calling customers about new arrivals and special sales • Consulted customers on creating a personal style, accessorizing, clothing care, and building entire wardrobe based on lifestyle needs
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Summer InternSignal Iduna Insurance May 2002 - Sep 2002SUMMER INTERN IN B2B INSURANCE DIVISION• Met with representatives of medium sized and large companies to evaluate current insurance portfolio and made recommendations to improve risk management• Evaluated merit of submitted claims and forwarded claims with recommendations to legal department
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DishwasherDebus Bakery Oct 1999 - Jul 2000• Cut labor cost for dishwasher by 42% by shortening dishwasher work hours from 12 hours to 7 hours per day through improving workflow by re-organizing of kitchen• Send to all other bakery branches to implement kitchen workflow improvements while overcoming objections of dishwasher staff to the changes
Karin A Madrid, Mba, A-Cspo Skills
Karin A Madrid, Mba, A-Cspo Education Details
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Oklahoma State UniversityMaster Of Business Administration (M.B.A.) -
University Of Siegen, GermanyEconomics
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The University Of TulsaExchange Student
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University Of Siegen, GermanyBachelor Of Science In Economics
Frequently Asked Questions about Karin A Madrid, Mba, A-Cspo
What company does Karin A Madrid, Mba, A-Cspo work for?
Karin A Madrid, Mba, A-Cspo works for Bok Financial
What is Karin A Madrid, Mba, A-Cspo's role at the current company?
Karin A Madrid, Mba, A-Cspo's current role is VP, SR Product Manager, Salesforce and Digital Transformation.
What is Karin A Madrid, Mba, A-Cspo's email address?
Karin A Madrid, Mba, A-Cspo's email address is km****@****okf.com
What is Karin A Madrid, Mba, A-Cspo's direct phone number?
Karin A Madrid, Mba, A-Cspo's direct phone number is +191848*****
What schools did Karin A Madrid, Mba, A-Cspo attend?
Karin A Madrid, Mba, A-Cspo attended Oklahoma State University, University Of Siegen, Germany, The University Of Tulsa, University Of Siegen, Germany.
What are some of Karin A Madrid, Mba, A-Cspo's interests?
Karin A Madrid, Mba, A-Cspo has interest in Disaster And Humanitarian Relief.
What skills is Karin A Madrid, Mba, A-Cspo known for?
Karin A Madrid, Mba, A-Cspo has skills like Marketing Strategy, Market Research, Project Management, Social Media Marketing, Sap, Google Analytics, Webtrends Analytics, Sysomos, Sharepoint, Basic Html, Survey Design, Focus Groups.
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