Karin Morris Email & Phone Number

Spokane, Wa, Us

Spokane, Wa, Us

*Contract extended to 12-31-24 to assist another department*Greet donors at blood drives, provide excellent customer service*Educate donors on the donation process and answer general questions*Call donors to schedule appointments/cancellations/reschedule*Utilize Hema Collect and EDRM database programs*Check in donors at blood drives, encourage additional walk-in donations, coordinate with the bus staff; variable work schedule, including weekends *Driving to customer locations *Email blood drive coordinators to follow up on a set schedule, weekly account updates, prepare blood drive posters with QR code links

Us

Recording Specialist 1 (November 2023 - July 2024)* Created indices (indexing and verifying) for documents by extracting the legal descriptions, parcel numbers, and grantor/grantees from the recorded document and entering the information into the imaging system* Backup for E-docs within time sensitive deadlines (max processed in 1 day = $57,848) plus other daily tasks * Scanned/uploaded legal documents* Verified cash, opened vault* Provided customer service via answering the phone Legal Secretary 2/Prosecutor's Office* Closed various types of defendant case files utilizing County database programs* Updated detailed job process procedures for various types of legal documents for data entry* Prepared Summons packets in support of assigned attorneys or judges. Secured appropriate signatures and route for filing in the Clerk’s office. Reviewed files & cause documents for completeness, timeliness, and potential errors and provide information to attorneys* Resigned with 20 days' notice

Spokane, Washington, Us

Provided customer service assistance to passengers of the Spokane Transit Authority regarding paid fares on the new City Line route, wrote down feedback and typed up daily notes, handed out printed materials. A rider gave me an A+ grade!

Spokane, Wa, Us

Accounting Clerk, Davenport Hotel, Spokane, WA October/November 2022 (eligible for re-hire) * Balanced and processed accounts receivables (Expedia) * Answered phone calls/emails to assist with customer dispute inquiries and associated followup* Filing and boxing up files for storage, searched for guest receiptsSales Administrative Coordinator, Davenport Hotel, Spokane, WA July 2022 – October 2022*Answered/responded to high volume customer phone calls, routing, and re-routing calls to correct department in an efficient manner*Assisted 11+ sales managers with preparing amenity forms with note cards and corresponding deadlines and delivered to applicable hotel*Completed customer inquiry forms and entered inquiry information into CI/Delphi and sent to corresponding sales manager*Made customer files and prepare special project files*Assisted banquet staff with events*Ordered office supplies, scanning/photocopying/laminating *Assisted the Group Reservations department with retrieving time sensitive emails and voicemail messages when staff were out of the office

* Assisted the newly elected Mayor, former City Administrator, former Finance Director, & former Interim Deputy Administrator in a variety of administrative and clerical tasks, including meeting scheduling in Outlook, creating & proofreading documents, meeting minutes, file management* Set up a new account and placed a Finance Director job ad on WorkSource (Employment Security Department), two local newspapers, and on Zip Recruiter and associated follow-up * Monitored email inboxes and forwarded emails, as appropriate. Searched spam filters and notified technical provider of valid emails being sent to the spam folder * Coordinated/prepared paperwork for distribution to City Council Members, staff meetings, Committee meetings, and Planning Commission meetings. Notified City Council, City Attorney, Fire Chief, Police Deputy, Planning Consultant, and Cheney Free Press regarding upcoming meetings * Maintained and updated contact lists for staff, planning commission, and city council. Created a checklist for council packets and council meeting agenda tracking sheet as well as a detailed job notes binder for efficiency and organization* Sorted and distributed mail, post office and bank errands, ordered name plate for former mayor and ordered name plates for new planning commissioners and city staff * Collaborated with IT company to install Adobe Acrobat software * Responsible for resolutions, ordinances, and contracts * Answered backup phones when other staff were not available, assisted with walk-in citizen requests * Assisted the Utility Billing Clerk with entering in utility payments received (checks/cash) * Prepared monthly calendar for staff/council utilizing Publisher and proofread monthly Mayor newsletters

Hanover, Maryland, Us

Home Loan Division, Mortgage Loan Compliance Associate (a long-term contract position thru Aerotek, beginning November 2, 2020, until December 31, 2021) * Printing/signing/scanning/emailing of initial loan/HUD VA applications on behalf of Loan Officers* Prepared mailing labels and associated follow-ups of customer initial disclosures, conditional approvals, Appraisals, Closing Disclosures, etc. *Participated/attended weekly staff meetings, utilize Outlook for email and Jabber for interoffice messaging *Sent out UPS packages (as requested) and assisted with miscellaneous tasks/projects as assigned *Upon successful contract completion, I received many words of thanks from coworkers & managers in the Home Loan Division Home Loan Center, Funding Group/Funder 1 (March to October 2020)* Processed and coordinated “back office” paperwork on-site for record breaking new residential home loans and refinancing * Printed, scanned, signed, and emailed customer loan-related documents, uploaded PDF files, created Allonge forms for various investors, re-indexed PDF files in the GDR. Also printed customer Affidavit of Affixture and Subordination Agreements and coordinated signatures and UPS paperwork * Coordination, organization, and prioritization of loan paperwork with Funders, following up and meeting tight deadlines, problem resolution, sent out UPS packages, attended WebEx meetings, email/interoffice communication via Outlook and Cisco Jabber

Minneapolis, Mn, Us

*Composed and responded to email correspondence and also set up/arranged meetings, appointments, and managed tasks, checked daily customer Overdrafts and made sure they were approved by the corresponding deadlines, filing, performed customer research issues and made corrections/updates in various internal software systems, tracked and monitored customer property taxes and requested current general liability and property insurance from insurance agents, scanned, uploaded, and saved customer legal documents, contracts, deeds of trust, loan agreements, etc., uploaded customer confidential information into an electronic records management system; gathered, updated, and submitted a weekly Excel file of financial and misc. monitoring items received/completed * Responsible for updating daily/weekly/monthly checklists via SharePoint, completed required annual training classes, copying and scanning various documents, ran various monthly management and departmental reportsKEY ACCOMPLISHMENTS*Attended all after-hours annual CEO meetings 2006 – 2019 *Promoted twice within job classification*Received a Silver Shield Award in November 2018*Successfully negotiated fees waived for a nonprofit customer so were only charged once for deposit slips, resulting in nearly $50 savings (shipping & handling costs) *Discovered an additional $650,000 in customer checking accounts for a Sr. Relationship Mgr (due to outdated officer codes) *Created & updated a job tasks binder *Cleaned up 80% of database records due to a software conversion *Coordinator for a Food Bank Drive– put together a friendly contest between two teams from various departments, resulting in several hundred pounds of food donated to Second Harvest *Helped organize a group picture (Gonzaga gear) for the 2013 Employee Assistance Fund calendar – our group won an ice cream social! *Received a 5 Star Volunteer Award in 2008 for volunteering at Liberty Lake SCOPE. Rewarded with an ice cream social for office staff

Minnetonka, Mn, Us

Hired permanently after seven weeks, initially was a temporary employee with Maxim Healthcare. Supported an office staff of 12 mental healthcare professionals. Kept the office running smoothly, file maintenance, answered phone calls, took meeting minutes, ran monthly reports/stats, assisted in the processing of expense reports, attended and organized meetings, accounts receivable in Quickbooks, other general office duties. This office was closed down, as a result of a contract not renewed with Spokane County in 2006. UBH is a subsidiary of United Healthcare (UHC).Manager Reference Letter Excerpt: “Thank you so much for jumping in and learning as you went on. You’ve done a great job and have helped lighten the atmosphere here. I wish you the best in your future.” ~Dr. Ken Eskow, Director of Public Sector Programs, United Behavioral Health

Diploma, Administrative/Executive Assistant

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