Karin Nielsen Email & Phone Number

Dallas, Texas, United States

Dallas/Fort Worth Area

• Tested and documented critical system changes in proprietary loan origination software. Used functional, manual, regression, acceptance, and sanity testing. Influenced the suitable implementation of changes. • Partnered with cross-functional stakeholders across the business to design Tableau dashboards for data visualization. Executed data extraction with proficiency via SQL and SAS for dashboard datasets. • Liaised across multiple departments to investigate defects and issues… Show more • Tested and documented critical system changes in proprietary loan origination software. Used functional, manual, regression, acceptance, and sanity testing. Influenced the suitable implementation of changes. • Partnered with cross-functional stakeholders across the business to design Tableau dashboards for data visualization. Executed data extraction with proficiency via SQL and SAS for dashboard datasets. • Liaised across multiple departments to investigate defects and issues, utilizing white box and black box testing. Evaluated severity and promoted appropriate resolution. • Collaborated within a project team to redesign, upgrade, and streamline the automation of legally required communication. • Tasked to coordinate Automation Anywhere Robotic Process Automation project with internal and external stakeholders. Supervised all implementation testing. • Point of contact for the retail originations department for largest system conversion project in company history. Influenced design of system integration between business-critical software. Wrote, executed, and documented all test cases via end-to-end testing. Managed defect identification and resolution during execution and hypercare. • Tested Pega implementation into origination systems using the agile methodology. Show less

Dallas/Fort Worth Area

• Analyzed and executed on complex loan structures with partnered dealerships while exceeding production service levels and quality of service. • Maintained strong business relationships with partners, negotiating consumer loans within acceptable risk levels. • Audited and assessed data for a credit decision matrix project. Accurately mapped and user acceptance tested regulatory requirements on consumer credit bureaus.

Dallas/Fort Worth Area

• Analyzed and executed on complex loan structures with partnered dealerships while exceeding production service levels and quality of service. • Maintained strong business relationships with partners, negotiating consumer loans within acceptable risk levels.

Dallas/Fort Worth Area

• Resolved customer inquiries in a supervisory role. Educated and trained other associates.

Bachelor Of Science - Bs, Computer Science, 3.284

Associate Of Science - As, Computer Science, 3.41