Karin Reimers-Tringali Email & Phone Number

Lead the development and execution of comprehensive software training programs.Conduct needs assessments to identify skill gaps and customize training content accordingly.Design and create training materials, including manuals, videos, and interactive modules, ensuring alignment with organizational goals.Coordinate and facilitate training sessions.

Responsible for overseeing the training of financial institutions as well as all new hire and ongoing training of existing employees. Creation of training materials - this includes internal guides as well as external documents.Development and implementation of company policies and procedures.Analyze existing processes for effective and implement processes.

Cincinnati, OH

• Sales Services VP (Consultant)Responsible for the improvement of the Sales Ecosystem.
• Partnered with internal management and support teams to improve the Sales environment.
• Created and implemented the Sales and Referral Partner Escalation Team to provided enhanced support to Vantiv’s partners.
• Responsible for creating job descriptions, incentive plans, training materials, creating process flows for VRU System and for determining best practices.
• Identified and implemented process improvements for the new account boarding process.
• Responsible for interviewing and hiring staff; including specialists and management

• Corporate TrainerResponsible for the creation and implementation of training program, marketing campaigns and sales growth.
• Developed a comprehensive training program for Account Executives, Independent Sales Organizations as well as internal management and support teams.
• Prepared and conducted on-site, remote and web-based training sessions.
• Created marketing and advertising designs for payment processing literature and brochures.
• Developed and executed the interview and hiring process for additional staff and management.
• Increased sales growth through the solicitation for new Independent Sales Organizations.

• VP Quality Assurance (Consultant)Subject Matter Expert in Bankcard Processing. Responsible for analyzing and implementing efficiency improvements in custom loyalty software program.
• Member of strategic team responsible for launching interactive website within strict timeframes.
• Developed and implemented a Project Plan Timeline with streamlined tasks to ensure the completion of critical assignments within required completion dates.
• Implemented improvement process for the website layout, verbiage, and partner training process.
• Creation of partner training program which included an interactive online “bubble” help tool.

• Responsible for integrating Bankcard Payment Processing Sales into the existing Alternative Funding Program.
• Developed and integrated sales training materials for new as well as seasoned sales teams.
• Fostered mutually beneficial relationships with numerous vendors; Leasing, POS Equipment, Commission Software Automation. Negotiated terms with vendors and created comparison reporting.
• Development of Sales Compensation Plan materials.
• Identified and created job descriptions for various internal positions.

• Director of Sales Administration 2003 to 2005Responsible for the development, implementation and support of the Independent Sales Organization (ISO) Program.
• Developed and implemented business plan and sales and marketing strategies to acquire new customers and retain existing accounts.
• Developed tools for measuring sales acquisition and retention.
• Created comprehensive Sales Training Program. Implemented and conducted program for all ISO’s.
• Created “The Vision” Newsletter to improve communication and enhance training for Sales Organization.
• Managed Sales and Marketing efforts.

• Responsible for the day to day operation and management of several business units; Sales Solutions and Activation Team, Sales Support, Sales Operations Support and Relationship Management Support. This included staff.
• Responsible for forecasting, budgeting and consistently meeting and exceeding business objectives and performance benchmarks and achieving planned financial targets.
• Reduced operating expenses by capitalizing on synergy opportunities across the business to eliminate redundancies.
• Created processes that promoted ease of use & improved productivity.
• Provided technical product consultation, implementation and support for complex, advanced solutions for large volume merchants.
• Responsible for handling various special projects and complex tasks which impacted the strategic direction of the business.