Karin Vacakis Email & Phone Number

Cleveland, OH, US

Cleveland, Ohio, United States

• Senior Client Advisor in Cleveland office and winner of multiple awards for performance and teamwork. Assist in training new advisors, represent the company publicly at in-person events and on live TV interviews
• Schedule thousands of dates by coordinating hundreds of clients' availabilities, making reservations, and tracking frequency of client dates, outcomes of each date, and other metrics, using software and spreadsheets
• Create and maintain strong rapport with clients via phone, Zoom, text, and email, in order to make matches that are on track with their preferences. Write client profiles that showcase each individual in a positive and.

• Created, tracked, and managed appointments via booking software. Provided excellent customer service both on the phone and in person
• Determine the desired results for each client to sell the best products, memberships, or services to fit the specific needs of the customer while earning commission
• Adjusted massage therapists' work schedules as needed

Cleveland/Akron, Ohio Area

• Provided guidance and assistance to management, employees, ex-employees, and applicants in areas such as online training, careers, time and attendance, Oracle administration, and more
• Consulted with other departments within Human Resources to determine the correct resolution for each case
• Ensured excellent customer service via phone and email while resolving all cases within 24-48 hours
• Trained and onboard new HR Advisor team members.
• Was promoted from intern (co-op) to full time employeeLearning and Development Co-Op:
• Tracked applicants and assisted in onboarding for open positions and ran reports for use by department Directors

Columbus, Ohio

Tracked approximately 200 students’ academic progress and clocked hours, as well as ran analytic reports, using the SMART database and Microsoft Excel. Counseled students on academic performance, attendance, graduation, career development, personal struggles, and interpersonal conflicts in order to help students succeed in their program. Determined and.

Career Services, College Of Arts And Sciences

Consulted one-on-one with students and recent alumni to offer feedback and information pertaining to resumes, cover letters, and job or internship search strategies. Advised students regarding career fairs and events, contacting prospective employers, submitting resumes and cover letters, and participating in job interviews.

Jerome Lawrence And Robert E. Lee Theatre Research Institute, Thompson Library

Advised curators on ways to market special collections to a younger, university-wide audience, such as through use of social media platforms and undergraduate course outreach. Assisted curators teach two classes how to use special collections to improve their research.

Office Of Advancement

Collaborated with 10+ members of the Advancement HR department on various tasks such as putting together informational packets for trainings, calling job candidates for interviews, and scheduling. Initiated and coordinated “Food Truck Fridays,” a Summer-long series featuring 10 vendors, each donating 10% of earnings to the office’s Pelotonia team.

Columbus, Ohio

Reviewed inmate concerns and complaints, researched and communicated with institutional and legislative staff directly, and drafted responses addressed to inmates in order to resolve conflict between inmates and institutional staff. Assisted with institutional inspections by distributing and collecting inmate and staff surveys and compiling data for review.

Moraga, California

Greeted guests and provided product information and assistance to ensure customer satisfaction

Bachelor Of Arts (B.A.), English Language And Literature, General

Bachelor’S Degree, English Language And Literature, Minor In Criminology And Criminal Justice, Overall Gpa 3.49

Activities and Societies: -Elected Member, Student Advisory Committee, Department of English-Graduated May 2017 -Dean's List, College of.