Karis Borchelt Email & Phone Number

Wilmington, Nc, Us

The Cruise & Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise & Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise & Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management.

Hilton Head Island, South Carolina, United States

• Became a USCG-approved crew member on all of Vagabond Cruise's vessels, ensuring passenger safety and compliance with maritime regulations.• Demonstrated proficiency in reservations & customer relations, excelling in booking management, and providing excellent customer service. Greeted and assisted customers with inquiries, exhibiting strong interpersonal skills and attention to detail.• Actively participated in special events and charters, collaborating closely with clients to ensure the success and memorability of each experience. Participated in food & beverage operations. Gained hands-on experience in organizing a diverse range of events including private charters, weddings, and corporate outings.

Wilmington, North Carolina, United States

• Planned workshops for current breast cancer patients and survivors• Assisted in the planning of a health and wellness symposium through touring and selecting the venue, identifying catering options, and creating the event registration page• Responsible for event-related marketing efforts

Wrightsville Beach, North Carolina, United States

-Survey and speak with tourists in the Wrightsville Beach area to develop a Visitor Profile in collaboration with the Wrightsville Beach Chamber of Commerce

Wilmington, North Carolina, United States

-Gave weekly tours of the university to potential students, families, and school groups, while serving as a representative of the university and the admissions office -Mentored two new tour guides throughout the semester, training them on how to deliver information about UNCW in a passionate and enthusiastic way

Wilmington, North Carolina, United States

• Scheduled 8 workouts per semester with fitness studios in the Wilmington area• Led a small group in a weekly workout class for 8-10 college aged females• Utilized Microsoft Office applications for administrative duties and to increase marketing and recruitment efforts

Wilmington, North Carolina, United States

-Communicate with students and other clients by answering relevant questions and scheduling appointments with tutoring staff -Operate Traccloud, a scheduling software, to ensure an organized scheduling system and up to date records

Wrightsville Beach, North Carolina, United States

-Responsible for daily water instruction, camper supervision, risk management, equipment management and maintenance, program set-up and break-down -Ensured that campers stay safe while having a fun and life-enriching experience-Facilitated recreational and educational activities for young campers

Sylva, North Carolina, United States

-Handled finances and scheduling with customers while maintaining excellent customer service, both in person and over the phone-Simultaneously managed concessions, serving customers, and restocking facilities

Cullowhee, North Carolina, United States