- Process daily reconciliation of cash drawers, monitor employee cash handling, process accounts payable/receivable, and oversee budget creation and tracking, including cutting direct department expenses by 10% in first year. - Conduct general human resource duties including employee onboarding & offboarding, benefit administration, coordinating training, and developing and running an employee wellness program. - Ensure prompt donation and donor correspondence processing.-… Show more - Process daily reconciliation of cash drawers, monitor employee cash handling, process accounts payable/receivable, and oversee budget creation and tracking, including cutting direct department expenses by 10% in first year. - Conduct general human resource duties including employee onboarding & offboarding, benefit administration, coordinating training, and developing and running an employee wellness program. - Ensure prompt donation and donor correspondence processing.- Responsible for ordering, maintaining proper inventory and proper use of all office, cleaning, and animal care supplies.- Provide administrative assistance to the Executive Director and Development Director and perform general office duties including data entry, scanning/copying, and basic IT support.- Perform overflow customer service, including answering phones, directing in-person customers, and processing adoptions, return to owner claims, and city license purchases. Show less

- Sanitized kennels, fed/socialized/evaluated animals, and administered medication/vaccinations to animals, closely following shelter policy and standards.- Processed adoptions, return to owner claims, and city license purchases including collecting payment.- Collaborated with the animal care team to create innovative solutions to increase adoptions, completely eliminating the need to euthanize for kennel space by the end of 2019. - Oversaw inventory and ordering for cleaning… Show more - Sanitized kennels, fed/socialized/evaluated animals, and administered medication/vaccinations to animals, closely following shelter policy and standards.- Processed adoptions, return to owner claims, and city license purchases including collecting payment.- Collaborated with the animal care team to create innovative solutions to increase adoptions, completely eliminating the need to euthanize for kennel space by the end of 2019. - Oversaw inventory and ordering for cleaning supplies and supported ensuring proper use of cleaning chemicals. Show less

- Processed customer payments by cash, check, and card through POS terminal.- Proactively approached customers on sales floor, addressed concerns and questions, provided effective and efficient customer service in all interactions. - Communicated with managers and co-workers to maintain maximum loss prevention.

- Greeted patients and completed patient check-in; collected personal and insurance information.- Utilized EHR software to schedule appointments & manage patient records; upheld patient confidentiality and privacy according to HIPAA and clinic policies.- Processed payments for patient copays, account balances, and cosmetic procedures/products. - Performed administrative work including data entry, filing, ordering supplies, and receiving deliveries.

- Answered and directed phone calls on multi-line phone system, including completing full new client intake over the phone. - Scheduled appointments & completed client check-in and check-out. - Sold multiple memberships during each shift.- Performed administrative work including data entry, making copies, and filing.

- Processed customer payment, returns, and exchanges.- Restocked and organized merchandise on the sales floor.- Greeted and interacted with customers to address questions and concerns.- Utilized knowledge of merchandise to recommend items for purchase.

- Answered and directed incoming phone calls.- Performed general office duties including ordering supplies, data entry, and filing.- Completed intake surveys with new therapy clients over the phone and in person. - Provided administrative assistance to Program Director and professors.