Karishma Shaikh-Eates Email & Phone Number

London, Gb

London, Gb

St Albans, England, United Kingdom

To lead the contract management of all Diaverum clinicsMonthly performance reports, KPIs and corrective plans enactedTo manage and oversee supplier contracts e.g. cleaning, waste disposal, catering, security, parking, grounds maintenance, window cleaning, pest control, PPM, reactive maintenance and utilities.To agree KPIs with key suppliers and ensure these are met in order to meet the service commitments to customers, looking for alternatives where levels fall below required standards.To review financial information regarding the performance of clinics and identify areas for improvementTo review costs to specification of contracts and agree/organize recharges where outside thisTo identify and implement areas of cost saving To review lean efficiencies and authorize expenditureTo maintain strong relationships with stakeholders, including clinical staff.To conduct Quality assurance/Service quality reviews.

London, United Kingdom

-AccomplishmentsProject managed the implementation and roll out of the Six Physio Ipad App, new CRM system, Paperless projectProject managed the relocation of clinic: Moorgate, Leadenhall, Harley Street, ChelseaProject Managed new clinics Lindfield, Mansions House, Borough, St JamesProject Managed the set-up of Purple Physio LtdProject Managed of G-Suite roll out company wideManagement of sponsorship for overseas employeesGDPR Officer for Six Physio Ltd● Management of a team of 23 Administrators/ Receptionist/ Practice Managers● Operations Management of all 13 Six Physio clinics, working across multiple sites● Implement, monitor and manage operational plans, ensuring the vision of Six Physio is always at theforefront of all duties undertaken● Assist in the development of strategic operational goals for the company● Identify and recommend organisational opportunities and conduct feasibility studies● Manage and increase the effectiveness and efficiency of the service being provided to clients● Play a significant role in long-term planning and initiatives to achieve operational excellence● Assisting with budgets and forecasting for each clinic● Recruitment, development and management of all administration staff. Lead, motivate, support and developemployees as well as working rota’s● Implementing, adhering and updating company procedures with regards to Sick Leave, Attendance,immigration/visa and Productivity Policy● Organisation and compliance of legislation requirements such as Health and Safely, Fire Risk Assessmentsclinical governance, to ensure Six Physio ltd. is in line with all regulations● Monitor, manage and improve the efficiency of support services such as IT, HR, Finance - Facilitatecoordination and communication between support functions as well as communicating with the stakeholderson all changes within Six Physio● Maintain varied, high-level relationships with Six Physio, including stakeholders, clients and service providers

● High Level management duties and working Amongst other EA duties, Extensive Diary managementand Expense, invoice processing and reconciliation● Travel arrangements / Visa Applications / Taxi & Car bookings● Answering phones, filtering emails and post (internal/external)● Arrange Meetings/ Conference Calls / Co-ordination of regular team meetings. Dealing withcommunications, room facilities, agenda, IT set-ups, etc.● Ensure that any documentation that requires authorisation is signed within the agreed timeframes andprocessed smoothly● Ensuring all legal team is up to date with their CPD training● Producing PowerPoint presentations to a high standard● Working on ad hoc projects; including team building days, conferences, software training.

London, United Kingdom

AccomplishmentsAssisted with the roll out of the Talent Exchange Programme, Organisation Talent Review, TaleoAudit, Outside Legal Counsel Audit, and deployment of the Reed Elsevier Learning Centre across the Internationalbusiness units.● Amongst other EA duties, Extensive Diary management and Expense, invoice processing and reconciliation● Production of presentation materials● Arrange Meetings (often with other senior managers and executives)/ Conference Calls / Co-ordination ofregular team meetings. Dealing with communications, room facilities, agenda, IT set-ups, etc. Take minutes,allocate actions and manage regular HR team meeting communications.● Prepare, interpret and present monthly HR reports; e.g. scorecard, FTE, Sourcing, etc● Working with the Business Partners to create and administer LNI correspondence (contracts, promotions,transfers, bonuses and pay reviews, appraisals).● Working with the Business Partners in all aspects of the recruitment process, working with agencies,consultants and other business units, providing feedback and updates● Coordination and ensure smooth on-board of New Starters / Transition Leavers● Working with the Centre of Excellence to promote the use of online training and development andcommunications- monitoring feedback and effectiveness.● Update holiday/sickness chart and ensuring all records are accurately maintained● Organise functions and events including training programmes- external or organisational wide basis includingmanaging the budget, supporting facilities, preparing packs.

London, United Kingdom

AccomplishmentsInvolved with training and development of new administration/reception staff

London, United Kingdom

AccomplishmentsAssisted in the coordination and opening of the Wonder Room, Santa’s Grotto

Cipd, Human Resources Development

Advertising With Public Relations